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Compliance Operations Specialist, JP

Block· 30310 Risk - Compliance - Square
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Hybrid (Japan)full-timePosted 3mo ago

About the role

Compliance Analyst role focused on day-to-day operational activities for regulatory, payment network, and partnership requirements in Japan. Conducts investigations, transaction monitoring reviews, due diligence, and coordination with internal/external stakeholders to ensure compliance with Japanese laws, regulations, and Square policies. Fully remote based in Japan.

Responsibilities

  • Monitor and investigate compliance-related alerts from transaction monitoring systems and manual reviews
  • Analyze merchant transaction activity, payment flows, customer relationships, and business operations to identify unusual or suspicious behavior
  • Conduct investigations related to AML, fraud, sanctions, prohibited activities, financial crime risks, and violations of Square policies
  • Verify merchant information and perform onboarding and ongoing due diligence reviews in line with policies and regulatory requirements
  • Document investigative findings and make risk-based recommendations regarding account actions and escalations
  • Conduct public record research and open-source intelligence reviews to support investigations
  • Interact with merchants in Japanese and English to obtain information, communicate compliance requirements, and support remediation efforts
  • Ensure operational reviews and investigations are completed within SLAs
  • Communicate with payment network partners, banking partners, and other stakeholders to align monitoring activities with requirements

Qualifications

  • Professional fluency in both Japanese and English (written and verbal)
  • Bachelor's degree or equivalent professional experience
  • Minimum 3 years of experience in compliance operations, transaction monitoring, AML investigations, fraud investigations, risk management, or policy implementation within financial institutions, PSPs, fintechs, or regulated financial services organizations
  • Strong understanding of Japanese financial crime compliance requirements including CDD/KYC, transaction monitoring, and suspicious activity investigations
  • Knowledge of Japanese payment industry regulations, merchant acquiring requirements, and payment network rules
  • Strong investigative skills with familiarity in public record research and investigative databases
  • Strong transaction analysis skills across multiple financial products in complex scenarios
  • Ability to identify and assess suspicious activity, financial crime risks, and policy violations
  • Strong judgment and ability to make risk-based decisions in complex investigations
  • Excellent written communication and case documentation skills in Japanese and English
  • Ability to work in a fast-paced, dynamic environment with a drive to deliver results
  • Based in Japan

Skills

Required:Bilingual communication (Japanese and English)AML investigationsCDD/KYCTransaction monitoringInvestigation and case documentation

Benefits

  • Remote work
  • medical insurance
  • flexible time off
  • retirement savings plans
  • modern family planning
Last updated Jul 8, 2026. Interested? Apply on the company site.
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About Block

Block builds technology to increase access to the global economy.

Made up of Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto, Block, Inc. builds technology to increase access to the global economy.

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