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SMB Account Executive

Block· 20213 S&M - Sales - Square Outside
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Bay Area, CA$98k - $153kPosted 3mo ago

About the role

Inside Sales role at Square/Block focused on converting inbound leads and driving new business across SMB merchants, with opportunities to outbound prospect and own the full sales cycle in a fast-paced, data-driven environment.

Responsibilities

  • Own the full sales cycle — from first conversation to close — with SMB merchants across a variety of industries.
  • Engage and convert a steady flow of warm inbound leads from marketing, partnerships, and product interest.
  • Supplement your pipeline with outbound prospecting: identify new opportunities, craft personalized outreach, and create demand where none existed.
  • Quickly qualify, demo, and close — manage time and priorities effectively in a high-volume environment.
  • Understand customer pain points and deliver value-based, consultative solutions that drive measurable impact.
  • Collaborate across teams (Onboarding, Product, Marketing, and Support) to ensure a seamless customer experience and continuous feedback loop.
  • Track and forecast your pipeline accurately in Salesforce — data-driven and metrics-focused.
  • Consistently hit and exceed monthly and quarterly revenue goals.

Qualifications

  • 2+ years of inside sales or full-cycle closing experience, ideally in a fast-paced SaaS, payments, or SMB-focused environment.
  • Proven ability to exceed quota and close business in a high-volume, short-cycle motion.
  • Strong phone, video, and written communication skills — build trust fast and move deals forward decisively.
  • A hunter's mindset - disciplined outbound outreach to build and accelerate pipeline independent of inbound demand.
  • Curiosity and empathy: dig into the customer's business, uncover real needs, and position the right solution.
  • Ability to thrive in ambiguity — self-motivated, coachable, hungry to grow.
  • CRM fluency (Salesforce or similar) and a data-driven approach to activity management.
  • A team-first attitude — celebrate wins together, share learnings, and raise the bar for those around you.

Skills

Required:Inside sales / full-cycle closingCommunications (phone, video, written)Outbound prospectingSalesforceNegotiation / closing

Benefits

  • Remote work
  • medical insurance
  • flexible time off
  • retirement savings plans
  • modern family planning
  • other benefits as described on Block’s benefits page
Last updated Sep 16, 2026. Interested? Apply on the company site.
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About Block

Block builds technology to increase access to the global economy.

Made up of Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto, Block, Inc. builds technology to increase access to the global economy.

technologyfinancial servicesdigital paymentsmusic streaming
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