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Forward Deployed Engineer (FDE)

Karumi· Operations
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Hybrid (New York, NY)$100k - $150kFull-timePosted 3mo ago

About the role

Karumi is hiring a Forward Deployed Engineer (FDE) to own end-to-end customer rollouts of Karumi, including configuring, deploying, and operating the AI agent in real customer environments. This hands-on, high-ownership role is suited for someone early in their career with strong technical instincts, focused on production deployment and customer-facing workflows.

Responsibilities

  • Roll out Karumi for new customers: setup, configuration, validation, and ongoing maintenance
  • Perform QA and troubleshooting to ensure reliability and a great end-user experience
  • Adapt Karumi to different customer workflows, UIs, and edge cases
  • Use lightweight scripting/automation to improve internal implementation tools and reduce manual work
  • Capture product feedback from hands-on deployments and customer interactions; communicate insights to product/engineering
  • Help define best practices for implementing and operating Karumi at scale

Qualifications

  • 1–3 years in Forward Deployed / Implementation Engineering, QA/testing, or solutions engineering
  • Engineering mindset: debugging systems, root cause analysis, and optimization
  • Strong attention to detail and a quality-first approach
  • Empathy for users and ability to translate real-world issues into clear product feedback
  • BS/MS in CS/Engineering/STEM (or equivalent practical experience)
  • Scripting, automation, or coding experience or willingness to learn
  • Comfort working directly with customers in technical contexts
  • Interest in AI-driven products and real-world deployments

Skills

Required:Forward Deployed / Implementation EngineeringQA / TroubleshootingScripting / Automation
Last updated Oct 25, 2026. Interested? Apply on the company site.
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About Karumi

The Waymo of Personalized demos

Karumi is an AI agent that joins a live video call with your prospects to deliver personalized product demos, 24/7, in any language. It bridges the gap between your landing page and your sales team by engaging visitors at the peak of their interest, turning curiosity into conversion. For those not ready to talk to sales but eager to explore, Karumi offers the next generation of interactive, self-guided demos.

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