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Agent PM

Pace· Applied AI
Apply on company site
New York CityFull-timePosted 3mo ago

About the role

Role focused on rollout, success, and expansion of Pace’s agents at major insurance customers, owning deployments, driving measurable impact, and expanding usage across workflows and business units.

Responsibilities

  • Translate customer operations into product direction: work with customers to discover pain points and success criteria, translating insights into product requirements and priorities.
  • Drive executive-level value narratives: lead demos, pilots, and business reviews to articulate ROI, operational impact, and expansion opportunities to customer stakeholders.
  • Partner with Product & Engineering: collaborate to drive roadmap, surface gaps, edge cases, and improvement opportunities to the Pace platform.

Qualifications

  • High autonomy with bias to action and curiosity about customers.
  • Experience operating at the intersection of customers, product, and GTM.
  • Clear communication with executives, operators, and technical teams.
  • Comfort turning messy, real-world workflows into clear, executable steps.
  • High-ownership mindset accountable for outcomes beyond deliverables.
  • Bonus: Founder or startup experience.

Skills

Required:Autonomy and ownershipCross-functional collaborationExecutive communication
Last updated Aug 16, 2026. Interested? Apply on the company site.

About Pace

The AI operations platform for insurance

Pace turns operating procedures for carriers, brokers, and MGAs into agentic systems that execute complex workflows across documents, systems, and customer channels.

AIBPOagentsautomationinsuranceintegrationobservabilityoperational efficiency
Company profileWebsite

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