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Backend Engineer, Communications Capture

Gong· Engineering
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Hybrid (Dublin)full-timePosted 3mo ago

About the role

Backend Engineer in Gong’s Dublin R&D hub, focusing on the Comms Capture data pipeline that ingests and captures customer interactions from external communication systems. Hybrid role (Dublin office 3 days/week, remote 2 days).

Responsibilities

  • Dive into core, complex, large-scale backend systems.
  • Understand how to implement new features, enhance existing capabilities, and resolve issues within a live, massive system without negatively impacting customers.
  • Design and implement scalable, high-performance backend services and APIs using Java, Spring Boot, and cloud technologies.
  • Develop and maintain integration infrastructure, enabling third-party applications to seamlessly connect with Gong and extend its functionality.
  • Build generic, modular API interfaces that support a wide range of future use cases, ensuring flexibility and reusability.
  • Enhance system security, ensuring that Gong’s external-facing capabilities are both powerful and secure.
  • Collaborate with internal teams (Product, GTM, and other R&D groups) and external partners to develop solutions that align with business and customer needs.
  • Take full ownership of features from design to production, ensuring reliability, maintainability, and performance.
  • Contribute to the strategic vision for Gong’s integration ecosystem, thinking beyond short-term tactical solutions.

Qualifications

  • 5+ years of backend software development experience, with a strong foundation in Java and modern cloud-based architectures.
  • Experience in both application and infrastructure development, with a deep understanding of scalable SaaS solutions.
  • Strong proficiency in Java (Spring, etc.) and designing robust, maintainable APIs.
  • Experience developing durable systems and using relevant technologies and techniques (Kafka, SQS, etc.).
  • Experience with cloud platforms (AWS, GCP, or Azure) and building scalable microservices architectures.
  • Solid understanding of secure API design and best practices for external integrations.
  • Strong communication and collaboration skills—ability to work with partners, product teams, and developers across multiple organizations.
  • Ability to take ownership and drive projects forward independently.

Skills

Required:JavaSpringAPI designCloud platformsKafka / SQS

Benefits

  • Private health insurance plans for you and your family.
  • Wellbeing Fund - flexible wellness stipend.
  • Mental Health benefits with covered therapy and coaching.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time.
  • Paid parental leave.
  • Company-wide recharge days each quarter.
Last updated Jul 5, 2026. Interested? Apply on the company site.
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About Gong

Gong Revenue AI OS helps your entire GTM organization win. Drive growth with multimodal revenue signal processing, specialized AI agents, and purpose-built applications.

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