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CA Based & Licensed Nurse Care Manager, Adult

Included Health· Clinical Strategy and Services – Clinical Team
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Redding, CA$35.96/hr - $50.35/hrFull-timePosted 3mo ago

About the role

California-based telephonic Nurse Care Manager responsible for guiding members through complex medical and behavioral health situations, delivering remote, integrated care and coordinating with a diverse clinical team.

Responsibilities

  • Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes.
  • Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals.
  • Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.
  • Partner with the members' local providers to ensure coordinated care.
  • Provide compassionate, longitudinal follow-up care, building supportive relationships.
  • Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.
  • Coordinate necessary resources that holistically address members' problems, whether clinical or social

Qualifications

  • Bachelor of Science in Nursing (BSN).
  • 5+ years of experience in nursing
  • 2+ years experience working in care management
  • Must reside and be based in California
  • Active California Nursing License
  • Willingness to become (and maintain) licensure in multiple states.
  • Work schedule 9AM-6pm PST
  • Be comfortable discussing several medical conditions and experience with populations across the age ranges
  • Spanish speaking desirable
  • Experience working remotely, and strong competence and ability to use multiple computer/medical record systems.
  • Be empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them.
  • We are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality.
  • Strictly follow security and HIPAA regulations to protect our patients' medical information.
  • Be pleasant, responsive, and willing to work with and learn from our team.
  • A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical.
  • Efficient at writing medical information in easy-to-understand, patient-centric language.

Skills

Required:RN licensure (CA)Care managementBSNRemote work experience
Nice to have:Spanish (desirable)

Benefits

  • Remote-first culture
  • 401(k) savings plan through Fidelity
  • Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
  • Full suite of Included Health telemedicine and health care navigation products and services offered at no cost for employees and dependents
  • Generous Paid Time Off (PTO) and Discretionary Time Off (DTO)
  • 12 weeks of 100% Paid Parental leave
  • Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
  • Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
  • 11 Holidays Paid with one Floating Paid Holiday
  • Work-From-Home reimbursement to support team collaboration and effective home office work
  • 24 hours of Paid Volunteer Time Off (VTO) Per Year to Volunteer with Charitable Organizations*.*
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Included Health

Designed to treat you better.™

Included Health delivers personalized virtual care, navigation, and cost-saving healthcare solutions for employers, health plans, and members.

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