CA Based & Licensed Nurse Care Manager, Adult
Included Health· Clinical Strategy and Services – Clinical Team
Hybrid (CA (remote))$35.97/hr - $50.35/hrFull-timePosted 3mo ago
About the role
California-based telephonic Nurse Care Manager role focusing on care, case management and advocacy for members, collaborating with a multidisciplinary team to deliver remote, holistic care and navigate benefits and resources.
Responsibilities
- Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes.
- Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals.
- Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.
- Partner with the members' local providers to ensure coordinated care.
- Provide compassionate, longitudinal follow-up care, building supportive relationships.
- Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.
- Coordinate necessary resources that holistically address members' problems, whether clinical or social
Qualifications
- Bachelor of Science in Nursing (BSN).
- 5+ years of experience in nursing
- 2+ years experience working in care management
- Must reside and be based in California
- Active California Nursing License
- Willingness to become (and maintain) licensure in multiple states.
- Work schedule 9AM-6pm PST
- Be comfortable discussing several medical conditions and experience with populations across the age ranges
- Spanish speaking desirable
- Experience working remotely, and strong competence and ability to use multiple computer/medical record systems.
- Be empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them.
- A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical.
- Efficient at writing medical information in easy-to-understand, patient-centric language.
Skills
Required:Nursing (RN)Care managementRemote/telephonic patient careHIPAA/compliance
Benefits
- Remote-first culture
- 401(k) savings plan through Fidelity
- Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
- Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
- Generous PTO and Discretionary Time Off (DTO)
- 12 weeks of 100% Paid Parental leave
- Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
- Compassionate Leave (paid leave for pregnancy/fertility-related events)
- 11 Holidays Paid with one Floating Paid Holiday
- Work-From-Home reimbursement
- 24 hours of Paid Volunteer Time Off (VTO) Per Year to Volunteer with Charitable Organizations
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Included Health
Designed to treat you better.™
Included Health delivers personalized virtual care, navigation, and cost-saving healthcare solutions for employers, health plans, and members.
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