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Utility Auditor

Entrata· Customer Operations – Utilities
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Remote$17.45/hr - $27.31/hrFull-timePosted 3mo ago

About the role

The Utility Auditor provides utility and invoice management services for a portfolio of clients, ensuring accurate and timely processing of community utility bills and individual resident invoices. Works with internal teams and external utility providers to resolve escalated invoice issues and conduct system-generated audits.

Responsibilities

  • Process client utility invoice data accurately and in a timely manner.
  • Resolve invoice exceptions to ensure correct association and processing.
  • Communicate with utility providers and vendors to address issues preventing invoice processing.
  • Investigate and resolve discrepancies between account balances and payments.
  • Perform system-generated audits on utility invoices and coordinate resolutions with clients and providers.
  • Ensure adherence to standard operating procedures and follow-ups.
  • Collaborate with Utility Service Managers and internal teams to meet client needs.
  • Support department metrics and key performance indicators (KPIs).

Qualifications

  • 2-3 years of experience working with utilities, accounts payable, or a related field.
  • Strong verbal and written communication skills.
  • Ability to build and maintain strategic relationships with clients and team members.
  • Proficiency in Google Suite and Microsoft Office products.
  • Excellent problem-solving skills and attention to detail.
  • Self-motivated with the ability to work independently or collaboratively.
  • Strong organizational skills to balance workload effectively.

Skills

Required:Utilities / Accounts Payable experienceVerbal and written communicationRelationship buildingGoogle Suite / Microsoft OfficeProblem-solving / attention to detail

Benefits

  • Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
  • Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
  • HSA/FSA options and employer-paid disability benefits provided for eligible employees.
  • Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
  • Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.
  • Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.
  • Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
  • Bi-annual swag drops for employees.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Entrata

Today’s property management built for tomorrow

Entrata property management software connects all of your property data and processes, allowing you to create better experiences for everyone.

Property Management SoftwareAI and AutomationResident ExperienceAnalyticsUtility ManagementLeasingTenant ServicesProperty Operations
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