Risk & Underwriting Specialist II
Entrata· Finance & Accounting – Payment Operations
RemoteFull-timePosted 4d ago
About the role
The Risk & Underwriting Specialist II is responsible for underwriting, onboarding, and ongoing monitoring of merchant accounts, ensuring compliance with credit policies and regulatory requirements while supporting daily processing of bank files.
Responsibilities
- Underwrite merchant account applications in accordance with credit policies, industry rules, and regulatory standards.
- Monitor and confirm the accuracy of daily bank files and transaction records.
- Conduct customer validation on new and existing merchants, including screening against OFAC Sanctions Lists.
- Maintain and update merchant account information across internal platforms and acquirer systems.
- Process merchant account changes, such as fee adjustments, distribution settings, and contact updates.
- Perform quality assurance audits to verify accuracy of merchant configurations and settings.
- Respond to merchant inquiries via email within the department's defined service level.Assist in the onboarding and monitoring of merchants through the acquirer portal.
- Support internal and external audits, including card brand reporting and compliance checks.
- Identify opportunities for process improvement and recommend updates to standard procedures.
- Collaborate with team members and support special projects as assigned by leadership.
- Manage merchant account terminations in accordance with policies and regulatory standards.
Qualifications
- Strong analytical and decision-making abilities with attention to detail.
- Familiarity with underwriting practices and risk management in payment processing.
- Effective written and verbal communication skills.
- Ability to follow and contribute to documented procedures and policies.
- Strong organizational skills and time management in a deadline-driven environment.
- Proficiency in Microsoft Office and Google Suite.
Skills
Required:Analytical thinkingUnderwritingCommunicationProcedural compliance
Benefits
- Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
- Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
- HSA/FSA options and employer-paid disability benefits provided for eligible employees.
- Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
- Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.
- Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.
- Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
- Bi-annual swag drops for employees.
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Entrata
Today’s property management built for tomorrow
Entrata property management software connects all of your property data and processes, allowing you to create better experiences for everyone.
Property Management SoftwareAI and AutomationResident ExperienceAnalyticsUtility ManagementLeasingTenant ServicesProperty Operations
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