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Sample Management Manager

Natera· Bio Development
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Austin, TX$99.5k - $124.4kPosted 3mo ago

About the role

Direct biobanking, cold chain logistics, and the full lifecycle of clinical diagnostic samples within Natera’s R&D operations, leading a team to ensure tracking, storage, and distribution meet regulatory standards in a high-stakes clinical environment.

Responsibilities

  • Develop and implement standardized procedures for sample intake, storage, tracking, and distribution
  • Treat regulatory guidelines (e.g., GMP, GLP, ISO) and company policies as the foundation of your work, ensuring strict compliance
  • Manage Laboratory Information Management Systems (LIMS) to maintain sample integrity and traceability
  • Lead, train, and develop the Sample Management team to operate with pace and precision
  • Think team by partnering directly with R&D, Quality, Supply Chain, and external partners to align sample management practices without needing translation layers
  • Use data to troubleshoot discrepancies, root-cause logistical issues, and resolve quality concerns
  • Use data to pressure-test workflows and implement technology enhancements that improve precision and scale
  • Prepare rigorous reports and audits to support quality assurance and regulatory inspections
  • Take ownership of sample management operations, proactively allocating resources and designing workflows to meet rigorous clinical timelines
  • Provide clear guidance to the team, establishing policies and removing operational bottlenecks without relying on heavy hierarchy
  • Take ownership of operational challenges, relying on data rather than opinion to resolve workflow and capability gaps
  • Manage scheduling, performance requirements, and operational budgets
  • Act as an advisor to the team, directly stepping in to assist with issue resolution and technical troubleshooting
  • Direct team members to ensure precise execution of SOPs and safety procedures
  • Oversee training for new hires and build an execution-focused culture
  • Conduct regular 1:1 meetings to deliver unvarnished, data-backed performance evaluations and discuss goals
  • Plan and lead shift meetings, fostering team alignment and professionalism
  • Approve timecards, PTO requests, and ensure consistent staffing coverage
  • Prioritize workloads dynamically, delegate responsibilities, and escalate issues without hesitation
  • Treat quality as part of performance by ensuring all regulatory agency requirements are met through proper documentation, audits, and corrective actions
  • Maintain strict compliance with HIPAA/PHI privacy policies and complete required training within 30 days of hire
  • Oversee sample processing, ensuring accurate documentation and adherence to departmental expectations
  • Support R&D leadership in initiating and executing new projects to enhance operational efficiency

Qualifications

  • BS/BA degree (Master’s degree preferred) in Medical Technology, Biological Sciences, or a related field
  • 8+ years of related experience with a bachelor’s degree
  • Minimum 3 years of team management experience

Skills

Required:Team management in a fast-paced, regulated environmentProject management with ownership mindsetClear and direct communication, troubleshootingPipetting, data analysis, wet lab operationsLIMS proficiency and data analysis toolsExcel and data management softwareProcess improvement using data
Nice to have:Molecular Biology, GMP, QSRBiorepository sample managementRegulatory knowledge in sample handling

Benefits

  • Competitive Benefits - medical, dental, vision, life and disability plans for eligible employees and dependents
  • free testing for employees and immediate family, fertility care benefits
  • pregnancy and baby bonding leave, 401k benefits, commuter benefits, and more
  • employee referral program
Last updated Jul 9, 2026. Interested? Apply on the company site.

About Natera

A global leader in cfDNA testing

Dedicated to oncology, women’s health, and organ health. Natera’s cell-free DNA tests help protect health and inform more personalized decisions about care.

oncologywomen's healthorgan healthcell-free DNA
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