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Senior Product Manager - Self service cloud

Elastic· SSC
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Hybrid (Ireland)€85.6k - €135.5kfull-timePosted 3mo ago

About the role

Senior Product Manager focused on self-service cloud growth, with emphasis on onboarding for humans and agents, to drive activation, retention and expansion of Elastic Cloud.

Responsibilities

  • Define the vision and roadmap for self service cloud growth, encompassing onboarding and trial experience, product features adoption and trial activation, customer interviews and churn analysis, product engagement analytics and email nurturing.
  • Partner with engineering leads to prioritize technical investments and establish delivery timelines.
  • Collaborate with downstream Elastic solution teams (Observability, Security, Enterprise Search) to understand onboarding flows and trial experience.
  • Drive technical decision-making regarding onboarding, activation, expansion and retention of self-service customers.
  • Interface with customers and trial users to gather feedback on trial experience.
  • Collaborate with Sales & Marketing on competitive positioning and brand awareness.
  • Drive native integrations with 3rd party developers platforms.

Qualifications

  • 4+ years of Product Management experience with deep technical products.
  • Strong background and experience with Product Led Growth.
  • Demonstrated experience with self-service cloud services, having shipped products that provide self-service trials.
  • Data-driven approach to product decisions, with experience in product adoption and analysis.
  • Strong communication skills, capable of cross function collaborations and alignment.
  • Experience with globally distributed teams and asynchronous collaboration.

Skills

Required:Product managementProduct Led GrowthSelf-service cloud servicesData-driven decision makingCommunication and collaborationDistributed teams / asynchronous collaborationCustomer/trial feedback

Benefits

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Minimum of 16 weeks of parental leave
Last updated Jul 9, 2026. Interested? Apply on the company site.
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