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Senior Full Stack Engineer - Conversation Intelligence

Cresta· Engineering
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Hybrid (US Remote)full-timePosted 3mo ago

About the role

Senior Fullstack Engineer within Cresta’s QM & Coaching Team, building and scaling the no-code platform that powers processing capabilities for post-call conversation intelligence and agent coaching.

Responsibilities

  • Design, develop, and maintain end-to-end features for Cresta’s no-code processing platform.
  • Build intuitive UI components and visual editors for configuring conversation logic and workflows.
  • Architect and implement backend services and APIs to power a dynamic no-code interface.
  • Work closely with ML engineers to expose conversation intelligence in an accessible and configurable way.
  • Develop data models and storage layers using Postgres, ClickHouse, and Elasticsearch.
  • Identify areas for performance improvements and scalability in both frontend and backend systems.
  • Ensure reliability, security, and maintainability across the full technology stack.
  • Participate in design discussions, code reviews, and continuous integration processes.

Qualifications

  • Proven experience as a Fullstack Engineer, with strong frontend and backend contributions to no-code or low-code platforms.
  • Deep understanding of modern frontend technologies (React, TypeScript, etc.) and design patterns for building complex UIs.
  • Backend expertise in Python, Go, or similar languages; experience with RESTful APIs and microservices architecture.
  • Strong foundation in database systems and data modeling; hands-on experience with Postgres, ClickHouse, or Elasticsearch is a plus.
  • Experience building platforms or tools for non-technical users, especially in AI/ML, automation, or workflow spaces.
  • Familiarity with managing state, execution logic, or visual programming paradigms is a bonus.
  • Strong collaboration and communication skills—able to work effectively across product, design, and engineering teams.
  • Passion for building systems that simplify complex problems and empower users.

Skills

Required:Frontend development (React)Frontend tooling (TypeScript)Backend development (Python, Go)No-code / low-code platform experience
Nice to have:Databases (Postgres, ClickHouse, Elasticsearch)AI/ML, automation, or workflow spaces

Benefits

  • Comprehensive medical, dental, and vision coverage with plans to fit you and your family
  • Flexible PTO to take the time you need, when you need it
  • Paid parental leave for all new parents welcoming a new child
  • Retirement savings plan to help you plan for the future
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to keep you connected and balanced
  • In-office meal program and commuter benefits provided for onsite employees
Last updated Sep 17, 2026. Interested? Apply on the company site.

About Cresta

AI Agents for Every Customer Conversation | Cresta

AI Agents for Every Customer Conversation | Cresta

AIAI AgentAutomationCXCrestaCustomer ExperiencePlatformorchestration
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