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Senior Software Engineer, Backend (Taiwan)

Cresta· Engineering
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Remotefull-timePosted 3mo ago

About the role

Senior Backend-focused software engineer role at Cresta, contributing to scalable backend services and AI-powered customer engagement products. Collaborates with cross-functional teams to deliver reliable, secure, and performant systems for enterprise customers.

Responsibilities

  • Design, build, and maintain scalable backend services, APIs, and distributed systems that power our AI-driven products.
  • Partner closely with frontend engineers, machine learning engineers, data scientists, product managers, and designers to deliver end-to-end customer experiences.
  • Own the reliability, performance, and scalability of production systems, proactively identifying and resolving issues before they impact customers.
  • Write clean, maintainable, and well-tested code, following engineering best practices and contributing to a high-quality codebase.
  • Participate in architecture discussions, code reviews, testing, and continuous integration efforts to ensure engineering excellence.
  • Design and implement secure, resilient, and highly available services that meet the demands of enterprise customers.
  • Analyze and evolve system architecture to improve performance, scalability, reliability, and operational efficiency.
  • Drive technical decisions and contribute to the team's engineering culture through mentorship, knowledge sharing, and continuous improvement.

Qualifications

  • Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
  • 5+ years of experience building and operating backend systems, distributed systems, or cloud-native infrastructure in production environments.
  • Strong proficiency in backend programming languages such as Go and Python.
  • Experience designing, building, and maintaining RESTful APIs and service-oriented architectures.
  • Hands-on experience with Elasticsearch or similar search and indexing technologies for large-scale datasets.
  • Solid understanding of distributed systems, microservices architectures, and cloud platforms.
  • Experience troubleshooting and optimizing system performance, reliability, and scalability.
  • Strong analytical and problem-solving skills, with a focus on delivering pragmatic solutions.
  • Excellent communication and collaboration skills, with the ability to work effectively across engineering and cross-functional teams.

Skills

Required:GoPythonRESTful APIsElasticsearch

Benefits

  • We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
  • Paid parental leave to support you and your family
  • Monthly Health & Wellness allowance
  • Work from home office stipend to help you succeed in a remote environment
Last updated Sep 17, 2026. Interested? Apply on the company site.

About Cresta

AI Agents for Every Customer Conversation | Cresta

AI Agents for Every Customer Conversation | Cresta

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