← All roles

Principal Partner Solutions Consultant

Cresta· Sales
Apply on company site
Hybrid (United States)$220k - $250k + equityFull-timePosted 3mo ago

About the role

Role focused on owning relationships with Cresta’s Partners, enabling and positioning Cresta solutions for partners and mutual customers, and driving partner-led growth across Go-to-Market, enablement, and cross-functional collaboration.

Responsibilities

  • Serve as a trusted advisor and platform expert, connecting technical capabilities to strategic business outcomes for partners and customers.
  • Connect the dots between platform functionality and the outcomes it can drive for partners and their end customers
  • Drive partner success through executive presentations, solution demonstrations, strategic asset creation, and technical presales support.
  • Create and deliver executive-ready presentations that translate complex technical concepts into clear business outcomes, adapting messaging and depth for partner, customer, and executive stakeholders
  • Develop scalable messaging, enablement content, and solution frameworks that accelerate partner-led revenue growth.
  • Lead strategic solution design discussions and serve as the escalation point for complex partner opportunities, technical challenges, and product feedback.
  • Directly support the partnerships sales team by collaborating on individual partner opportunities to provide tactical guidance
  • Cultivate trusted relationships with strategic partners including GSIs, BPOs, and technology partners
  • Collaborate with potential and existing partner relationships to provide direct support through strategic platform guidance and solving tactical challenges
  • Help enable partners on value proposition, solution capabilities, and technical positioning for current and future products
  • Contribute to scalable partner solution frameworks, best practices, and enablement assets that increase partner self-sufficiency and accelerate joint customer success.
  • Influence and align stakeholders across Partner Sales, Direct Sales, Partner Enablement, Product, and Solution Engineering to execute and scale Cresta's partner strategy.
  • Work closely with the Partnerships team to continuously identify challenges, recommend solutions, and improve Cresta's partner program and offerings
  • Stay connected in a fast-paced environment that continuously changes product capabilities and roadmap, competitive landscape and strategy, and best practices to maximize our success as a company

Qualifications

  • 10+ years of experience in customer-facing roles, including 5+ years in technical pre-sales within high-growth SaaS or AI environments.
  • 5+ years of experience working in the Contact Center space
  • Experience working with ISV, SI, and BPO partners in SaaS or enterprise technology environments.
  • Demonstrated ability to develop deep platform expertise and engage effectively with both technical and executive audiences.
  • Ability to translate business requirements into technical solutions.
  • Proven ability to work cross-functionally with Sales, Product, and Engineering teams.
  • Excellent communication skills — able to explain complex technical concepts clearly to diverse audiences.
  • Strong project management and organizational skills.

Skills

Required:Partner relationship managementTechnical presalesStrategic storytelling and executive communicationCross-functional collaboration

Benefits

  • Competitive, location-based pay
  • Equity
  • Comprehensive benefits package for you and your family
Last updated Sep 17, 2026. Interested? Apply on the company site.

About Cresta

AI Agents for Every Customer Conversation | Cresta

AI Agents for Every Customer Conversation | Cresta

AIAI AgentAutomationCXCrestaCustomer ExperiencePlatformorchestration
Company profileWebsite

More open roles at Cresta