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Machine Learning Engineering Intern

Cresta· KA (Knowledge Assist)
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Hybrid (Toronto, Canada)CA$45/hr - CA$70/hrinternPosted 3mo ago

About the role

Internship in Cresta’s Knowledge Assist team focusing on AI solutions for contact centers, including GenKA, KS, and RAG, with opportunities to contribute to AI research and production deployments.

Responsibilities

  • Design, develop, and deploy Cresta’s KA solutions and proprietary models.
  • Focus on practical AI challenges such as improving reasoning, and evaluation in real-world scenarios.
  • Collaborate with cross-functional teams including front-end and back-end software engineers to integrate KA solutions into Cresta’s customer solutions.
  • Lead initiatives to scale AI systems for production environments, ensuring performance and reliability across use cases.
  • Contribute to solving cutting-edge problems in AI and help define the future roadmap for Cresta’s KA.
  • Innovate and research ways to improve security, cost-efficiency, and reliability of AI systems.

Qualifications

  • Currently pursuing a Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related technical field.
  • Proficiency in Python and familiarity with at least one deep learning framework (e.g., PyTorch, TensorFlow).
  • Strong understanding of machine learning fundamentals and generative modeling.
  • Ability to design and analyze experiments involving large-scale datasets.
  • Work authorization in the country of employment at the time of hire.

Skills

Required:PythonDeep learning frameworksMachine learning fundamentals

Benefits

  • $45-$70 per hour subject to taxes
  • Lunch can be expensed (up to $25) while working in the office.
  • PTO: 4 days
Last updated Sep 17, 2026. Interested? Apply on the company site.

About Cresta

AI Agents for Every Customer Conversation | Cresta

AI Agents for Every Customer Conversation | Cresta

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