← All roles

Sr Partner Solution Engineer

Parloa· Professional Services
Apply on company site
New York, NY$150k - $175k + equityPosted 3mo ago

About the role

Senior pre-sales engineer focused on accelerating partner success, enabling partners to discover, demo, and design AI Agent solutions, and driving integration with technology partners to grow Parloa's revenue through partner-led and co-sell motions.

Responsibilities

  • Enable partners to confidently position, demo, and implement Parloa’s platform across diverse customer use cases
  • Lead technical discovery and translate business needs into scalable AI agent solutions
  • Support POCs, demos, and technical validations to drive successful deal progression
  • Act as a hands-on advisor in designing solution architectures using Parloa’s platform, sandbox, and APIs
  • Build partner capabilities over time to independently drive high-quality opportunities
  • Partner closely with Sales and Partnerships to support partner-led and co-sell motions
  • Shape solution design to align technical feasibility with customer and commercial goals
  • Communicate complex technical concepts clearly across technical and business audiences
  • Drive technical win conditions throughout the deal lifecycle
  • Build and maintain strong relationships with strategic and emerging partners
  • Identify and develop expansion opportunities across use cases, customers, and regions
  • Act as a bridge between partners and internal teams (Sales, Product, Customer)
  • Support development of scalable enablement assets and best practices
  • Capture and translate partner and customer feedback into actionable product insights
  • Identify trends, gaps, and opportunities to inform roadmap and go-to-market strategy
  • Collaborate cross-functionally to refine messaging, positioning, and solution approach
  • Contribute to scaling Parloa’s partner ecosystem as a core growth channel

Qualifications

  • 8+ years of experience in Solutions Engineering, Solutions Consulting, or a similar pre-sales role, ideally in SaaS, AI, CCaaS, or enterprise software
  • Strong technical foundation and experience leading discovery, solution design, and technical validation (POCs, demos, architecture)
  • Ability to balance hands-on technical depth with high-level solution storytelling and business value articulation
  • Comfort working in enterprise sales environments, aligning technical solutions to commercial outcomes
  • Strong communicator capable of engaging both technical audiences and senior business stakeholders
  • Proactive, collaborative approach and enjoy enabling partners, customers, and internal teams

Skills

Required:Solutions engineering / pre-salesTechnical discovery and solution designBusiness value articulationEnterprise stakeholder communicationPartner enablement and enablement asset development
Last updated Aug 27, 2026. Interested? Apply on the company site.
Parloa logo

About Parloa

AI Agent Management Platform for contact centers

Amplify your customer service experience with a team of personal AI agents. Leverage the full power of generative AI for contact center automation.

AI agentsCX Inner CircleITcompliancecustomer conversationscustomersdesignecommerce
Company profileWebsite

More open roles at Parloa