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Senior Engineering Manager (L5)

Twilio· Engineering
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Hybrid (India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi))full-timePosted 3mo ago

About the role

Senior Engineering Manager on Twilio Segment Data platform/pipelines team responsible for building and scaling high-scale ingestion and data processing systems, leading a distributed team, and ensuring reliability, performance, and cost-efficiency while querying petabytes of data for the customer data platform (CDP).

Responsibilities

  • Own and deliver robust, high-scale routing experiences for Data platforms & pipelines for Twilio Segment.
  • Champion team growth and success, prioritizing mentorship and individual development.
  • Architect and operate always-available, complex distributed systems in cloud environments.
  • Guide technical decisions, articulating trade-offs between cost, performance, and reliability.
  • Advocate for agile processes, continuous integration, and robust automation.
  • Translate complex technical strategies into actionable plans for diverse stakeholders, including Product Managers and Architects.

Qualifications

  • 14+ years of engineering experience with a 5+ year proven track record managing software teams.
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
  • Proven experience managing multiple workstreams within the team.
  • Demonstrated commitment to driving an AI-centric engineering mindset and providing mentorship on leveraging AI-enabled development platforms.
  • Technical depth in distributed systems, high-scale ingestion, and cloud-native architecture.
  • Hands-on experience with high-scale messaging/streaming systems and processing engines (several thousand events/sec).
  • Excellent communication, problem-solving, and operational excellence skills.

Skills

Required:Engineering leadershipDistributed systems
Nice to have:Go or similar OO languageCloud infrastructure

Benefits

  • Offering vary by location: competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings program, and more.
Last updated Sep 10, 2026. Interested? Apply on the company site.

About Twilio

Twilio platform for communications and programmable APIs across messaging, voice, video, and AI-enabled workflows.

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