← All roles

Staff Software Engineer, Fraud

Twilio· Engineering
Apply on company site
Remotefull-timePosted 3mo ago

About the role

Staff Software Engineer to help develop Twilio’s fraud detection and prevention products, focusing on device fingerprinting to detect bots and abuse, in a remote-first environment.

Responsibilities

  • Build and own fraud detection capabilities for the fraud platform on Twilio—go deep on browser and device internals for complex signal collection to improve identification of bad actors and keep our customers safe.
  • Partner with Product and Engineering leadership to set direction, translate customer needs into technical plans, and deliver high-impact roadmap features.
  • Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives.
  • Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship.
  • Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and adopt new technologies or strategies when they improve outcomes.
  • Improve production quality and resilience through strong observability, incident response and remediation.
  • Mentor and support other engineers through pairing, feedback, and knowledge-sharing, helping raise the team’s technical bar and culture.

Qualifications

  • 6+ years experience in designing, building and operating production systems.
  • Expertise in C or C++, production experience is a plus but not required.
  • Familiarity with a production-grade code base in a modern programming language, applying best practice coding standards and writing high quality code.
  • Bachelor’s degree in Computer Science or related industry experience.
  • Excellent written and verbal communication skills.
  • Schedule: ability to work non-standard, on-call rotation weekend and holiday hours.

Skills

Required:Fraud detection and preventionC or C++Modern programming language proficiencyCommunicationOn-call / non-standard schedule

Benefits

  • There are many benefits to working at Twilio, including but not limited to generous time-off, parental and wellness leave, healthcare, retirement savings program, and additional location-dependent offerings.
Last updated Oct 15, 2026. Interested? Apply on the company site.

About Twilio

Twilio platform for communications and programmable APIs across messaging, voice, video, and AI-enabled workflows.

AIAI agent productivityAll productsCDPCPaaSConversational AIConversationsCustomer Data Platform
Company profileWebsite

More open roles at Twilio