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New Business Account Executive

Twilio· Sales
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Hybrid (Singapore)full-timePosted 3mo ago

About the role

New Business Account Executive responsible for prospecting, solution selling and closing new business opportunities across the Twilio platform, with multi-product selling and cross-functional collaboration to drive profitable revenue growth in enterprise accounts. Remote-friendly role based in Singapore.

Responsibilities

  • Be responsible for new customer acquisition across the full Twilio portfolio, while being assigned a quota for iACV (incremental Account Contract Value)
  • Own highly analytical and consultative sales cycles to move past transactional vendor relationships and help customers unlock value across the portfolio
  • Multi-thread Enterprise accounts and build trusted relationships at all levels, acting as a strategic partner to the C-Suite to drive double-digit growth
  • Work with customers across assigned verticals and regions, partnering with Specialist Sales to bring deep technical and domain expertise to complex deals
  • Collaborate with Product Specialists, Value Engineering, and Enterprise Strategists to incubate new solutions and accelerate adoption of the Twilio platform
  • Coordinate with Finance, Legal, Pricing, Product, and Operations to design mutually beneficial contracts
  • Execute multiple projects and deals simultaneously while managing shifting priorities
  • Partner cross-functionally to develop long-range territory strategies and sales plans
  • Act as voice of the customer to Twilio’s product and carrier relations teams
  • Establish subject matter expertise in unified communications and data platform industry and in focused verticals
  • Generate and maintain accurate pipeline and forecast using Salesforce CRM

Qualifications

  • Demonstrated track record of selling and closing in cloud communications and customer data platforms with multi-product adoption
  • Total 12 years of full cycle sales experience, with minimum 5 years managing or leading analytically oriented products/solutions
  • Directly selling technical SaaS/CPaaS/Data platforms with strategic partnerships beyond transactional sales
  • Outbound prospecting experience and execution of total account relationship strategy
  • Consultative technical solution selling with deep discovery to translate pain points into integrated SaaS/API solutions
  • Ability to work with both business and technical leaders and explain value of data/AI-enabled solutions
  • Analytical account development strategy using data to identify opportunities and prove value
  • Experience managing business forecasts and financial models
  • Entrepreneurial mindset to define process and build programs
  • Proven record delivering market-driven results in scale and enterprise contexts
  • Excellent spoken and written English communication
  • Bachelor’s Degree or equivalent experience

Skills

Required:New business developmentConsultative sellingForecasting and pipeline management

Benefits

  • Competitive pay
  • Generous time-off
  • Parental and wellness leave
  • Healthcare
  • Retirement savings program
  • Location-based offerings
Last updated Aug 13, 2026. Interested? Apply on the company site.

About Twilio

Twilio platform for communications and programmable APIs across messaging, voice, video, and AI-enabled workflows.

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