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Enterprise Account Executive

Serval· Sales
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San Francisco, London, New York, Austin$300kFull-timePosted 3mo ago

About the role

Enterprise Account Executive responsible for owning Serval's target accounts, leading multi-threaded sales cycles with IT, Security, and Operations executives, and shaping the enterprise motion and roadmap in collaboration with founders and product teams.

Responsibilities

  • Own the full enterprise sales cycle — from prospecting and stakeholder mapping to close and expansion.
  • Develop deep relationships with senior IT, Security, and Operations leaders, becoming a trusted advisor on automation strategy.
  • Orchestrate complex buying committees, aligning technical, security, and business stakeholders around Serval's value proposition.
  • Deliver compelling demos and business cases that tie Serval's AI automation to measurable ROI and efficiency gains.
  • Partner with founders, product, and engineering to influence roadmap priorities and ensure seamless enterprise delivery.
  • Create repeatable playbooks for Serval's enterprise motion — deal structure, pricing, and expansion strategy.
  • Represent Serval at industry events, conferences, and executive briefings (travel as needed, typically once per quarter).

Qualifications

  • 4+ years of full-cycle B2B SaaS sales experience, with consistent top-tier attainment.
  • Proven success selling technical or workflow automation platforms into 1–5K employee organizations across multiple stakeholders.
  • Expertise running consultative sales cycles (2–6 months) with VP-level buyers in IT, Security, or Operations.
  • Skilled in strategic account planning, multi-threading, and executive communication.
  • High-agency operator — thrives in unstructured environments and helps define process rather than follow it.
  • Exceptional presentation, negotiation, and storytelling skills.
  • Based in or willing to work from our San Francisco HQ five days a week, with regular travel to customer sites and events.

Skills

Required:Full-cycle B2B SaaS salesMulti-stakeholder sellingStrategic account planning

Benefits

  • On-target Earnings $300K • Offers Equity • Offers Commission
  • Actual compensation will depend on experience and skills
  • Meaningful early-stage equity and a range of benefits to support well-being and growth — including comprehensive health coverage, flexible PTO, daily lunches and snacks, onsite gym access, and regular team events and offsites.
Last updated Sep 9, 2026. Interested? Apply on the company site.

About Serval

AI Agents for IT

Serval is the AI-native ITSM for modern teams. Use natural language to automate routine tasks and resolve help desk requests.

AI guidanceIT operationsITSMai-agents-and-applicationsautomationhelpdeskknowledge basesecurity
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