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Developer Success Engineer

LiveKit· COGs
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Remote€168k - €213k + equityFull-timePosted 3mo ago

About the role

Developer Success Engineer at LiveKit focused on supporting developers and customers, triaging bugs, writing sample/production code, updating docs, and collaborating with Sales/BD/Partnerships to ensure customer success.

Responsibilities

  • Support and work directly with developers, teams, and companies building with LiveKit, both commercially and in the community
  • Triage, file, and fix bugs, respond to support tickets, write sample and production-quality code, and update documentation and technical guides in service of customers
  • Collaborate and support community efforts, specifically around technical issues
  • Regularly meet with and follow up with LiveKit customers to ensure their continued success on the platform
  • Partner closely with Sales, BD, and Partnerships teams on strategy and support them in customer conversations

Qualifications

  • A practicing engineer with demonstrated ability to build, ship, and debug production software
  • Comfortable working across an unfamiliar codebase to diagnose and resolve customer issues
  • A clear written and verbal communicator who can adapt your message to technical and non-technical audiences
  • Curious, fast-learning, and energized by ambiguity
  • Customer-focused — you feel the difference between solving a ticket and solving the underlying problem
  • are an engineer at heart, and don't mind reading more code than you write
  • are a natural teacher who finds joy in helping others learn and succeed
  • can break down complex technical concepts in a way that's easily understood by others
  • enjoy learning new programming languages quickly and prototyping
  • care deeply about the developer experience and the success of the people building on our platform
  • have excellent spoken and written English

Skills

Required:Customer-facing engineeringBug triage and debuggingDocumentation and technical writingSample/production-quality code writing
Nice to have:Cross-functional collaboration

Benefits

  • Health, dental, and vision benefits
  • Flexible vacation policy
  • Competitive salary and equity package
  • Opportunity to contribute to open source
  • Impactful work and access to world-class engineers
Last updated Sep 2, 2026. Interested? Apply on the company site.
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About LiveKit

Build voice, video, and physical AI | LiveKit

Open source agent framework and cloud platform for apps that see, hear, and speak.

livestreamingorchestrationroboticsvoice AIvoice-ai-stack
Company profileWebsite

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