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Senior Manager, GTM Strategy & Operations - Global Sales

Block· 20408 S&M - Sales - Square RevOps & Enablement
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Hybrid (Bay Area, CA)$129.6k - $234.2kfull-timePosted 3mo ago

About the role

Senior strategic partner to Sales leadership responsible for structuring, prioritizing, and scaling Square's go-to-market organization. Owns annual planning, investment strategy, and cross-functional execution to shape GTM motion, segmentation, coverage, and executive narratives.

Responsibilities

  • Serve as a thought partner to senior Sales and GTM executives, helping shape business priorities, resource allocation, and performance strategy.
  • Partner with Sales leadership and Finance to shape the GTM strategy for the Sales organization, including segmentation, territory design, coverage models, and rep engagement frameworks.
  • Own complex, cross-functional strategic initiatives end-to-end: problem framing, business case, stakeholder alignment, execution, and post-launch measurement.
  • Analyze Sales funnel data to diagnose performance gaps and surface initiatives that improve contact-to-close rates, deal velocity, and quota attainment.
  • Partner with Analytics and Finance to define KPIs, build executive-ready dashboards, and own the WBR/MBR cadence that keeps Sales leadership close to the business.
  • Translate complex analyses into executive-ready performance narratives and recommendations that drive leadership decisions and shape strategic bets.
  • Lead cross-functional workstreams across Sales, Marketing, Product, Engineering, Analytics, and Finance, driving clarity, alignment, and structure through ambiguity.
  • Translate business goals into clear technical requirements (PRDs/BRDs) and partner with technical teams to deliver programs on time and to spec.
  • Break large, multi-quarter initiatives into pilots and iterations; manage the roadmap in collaboration with leadership and cross-functional partners.
  • Identify and champion AI-native opportunities to increase Sales productivity across prospecting, lead scoring, deal support, and rep workflow automation.
  • Partner with CRM, Systems, and Engineering on the design of process, policy, and system architecture, including routing, SLAs, rules of engagement, and handoffs.
  • Stay at the frontier of AI-native GTM tooling and bring proven new approaches into the team's playbook.
  • Raise the AI-native operating bar across the GTM Strategy & Ops team — model what hands-on AI fluency looks like for other operators.
  • Mentor junior members of the GTM Strategy & Ops team; raise the bar on analytical rigor, written communication, and executive-ready output.
  • Model the operating standards (ownership, bias to action, builder mindset) that define how the team works.

Qualifications

  • 8+ years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience in GTM Strategy, Sales Strategy, Revenue Operations, Business Operations, or Management Consulting — ideally within SaaS, FinTech, or high-growth technology.
  • Proven track record of leading global, cross-functional strategic initiatives that drive measurable revenue, retention, or expansion outcomes.
  • Demonstrated ability to influence executive-level stakeholders through structured analysis, clear narratives, and strong business judgment.
  • Strong commercial instincts; comfort tying strategic decisions to investment prioritization and revenue outcomes.
  • AI-native operating mindset: fluent with AI/LLMs in day-to-day work, hands-on with workflow automation, and energized by shipping real tools that remove manual work from the team.
  • Expertise in CRM systems (e.g., Salesforce), GTM analytics tools (Looker, Snowflake, or equivalents), and SQL for independent data analysis.
  • Executive-ready written and verbal communication — able to distill complex analyses into clear leadership narratives and board-level recommendations.
  • Comfort with ambiguity and a low-ego, ownership mindset — no task is too small, and you're motivated to build the operating system behind a world-class Sales organization.

Skills

Required:GTM StrategyCross-functional program managementAnalytics and dashboarding
Nice to have:AI-native tooling

Benefits

  • Remote work
  • medical insurance
  • flexible time off
  • retirement savings plans
  • modern family planning
Last updated Oct 14, 2026. Interested? Apply on the company site.
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About Block

Block builds technology to increase access to the global economy.

Made up of Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto, Block, Inc. builds technology to increase access to the global economy.

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