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Forward Deployed Infrastructure Engineer - m/f/d

Langdock· Customer Success
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Berlin€80k - €120kFull-timePosted 3mo ago

About the role

Role focused on deploying and operating Langdock’s enterprise AI platform across customer cloud environments, with heavy customer-facing interaction and end-to-end deployment ownership from IaC through operations and scale.

Responsibilities

  • Deploy the Langdock platform across customer cloud environments (AWS, Azure, GCP, OpenShift, and others) using infrastructure-as-code
  • Explain the Langdock architecture and build trust with technical and C-level stakeholders in customer meetings
  • Guide customers through the entire deployment process and act as their primary point of contact throughout
  • Adapt and extend infrastructure code to meet each customer's specific requirements
  • Serve as the primary technical contact for customer IT, security, networking, and compliance teams
  • Translate customer requirements (from compliance constraints to networking specifics) into working infrastructure and platform changes
  • Connect customer environments and applications to the platform: networking, access, integrations, and everything required to get a deployment live
  • Communicate clearly and proactively across diverse stakeholder groups
  • Coordinate and perform regular version upgrades together with our customers
  • Build and maintain monitoring and alerting for dedicated deployments (e.g. using Datadog)
  • Participate in on-call rotation to keep customer platforms running reliably at all times
  • Drive cost monitoring and efficiency improvements across stacks
  • Reproduce and support resolution of bugs related to single-tenant deployments
  • Professionalize and standardize the deployment setup so it scales across a growing customer base
  • Build and maintain CI/CD pipelines and tests to keep infrastructure code high quality
  • Contribute to the product where infrastructure and application meet
  • Build self-serve documentation for customers based on their feedback

Qualifications

  • Strong, hands-on cloud engineering experience across AWS, Azure, and/or GCP
  • Production deployment experience in complex enterprise environments
  • Infrastructure-as-code expertise
  • Ability to communicate with C-level and technical stakeholders
  • German (C1+ or native) and English proficiency
  • Ownership mindset with proactive improvement of deployments, monitoring, documentation, and security posture
  • Customer-facing experience and ability to convey architecture clearly

Skills

Required:Cloud engineering (AWS, Azure, GCP)Infrastructure as codeCustomer-facing communication

Benefits

  • Equity included
  • Transparent salary bands tied to levels
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Langdock

The all-in-one AI platform for your company.

Langdock is the enterprise-ready platform to roll out AI to all of your employees. Plus, enabling your developers to build and deploy the most custom AI workflows.

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