← All roles

Sr. Software Engineer (Backend)

Pendo· Engineering
Apply on company site
Raleigh, NC$135k - $150kfull-timePosted 3mo ago

About the role

Senior backend engineer role on the Core team at Pendo, focusing on complex, end-to-end feature ownership, production engineering, incident response, AI-enabled development, and cross-functional collaboration in a Raleigh-based office.

Responsibilities

  • Feature ownership: Own complex, ambiguous features end-to-end by structuring work into small, independently shippable increments. Drive delivery with clarity, strong judgment, and accountability for customer and system impact.
  • Production engineering: Write production-ready code and define testing approaches based on risk and system impact. Use safe rollout patterns to reduce risk and enable incremental delivery.
  • Incident response: Respond quickly when production issues arise in your area. Resolve issues and drive follow-up improvements that prevent recurrence.
  • AI-enabled development: Use AI tools as a core part of your daily workflow for code generation, debugging, test writing, and task decomposition. Help raise the bar for how the team uses AI in development workflows.
  • Technical collaboration: Deliver actionable code reviews, accurate documentation, and constructive contributions to technical discussions and planning sessions. Help teammates make better decisions through clear, direct input.
  • Continuous improvement: Identify recurring friction points in code, tests, tooling, or process and proactively improve them. Look for opportunities to make development faster, safer, and more maintainable.
  • Team clarity: Create context that helps the people around you move faster. Write commit messages, notes, and documentation that allow teammates to understand decisions without relying on verbal handoffs.

Qualifications

  • 5+ years of experience as a Software Engineer, with a track record of delivering customer-facing SaaS product features in a production environment.
  • Demonstrated ability to break ambiguous work into small, deliverable increments and move it forward independently despite ambiguity.
  • Strong proficiency in one or more backend languages, including Go, Java, Python, or C++.
  • Deep understanding of scalable web architecture, API design, and performance optimization.
  • Experience with cloud platforms, including AWS or GCP, and both SQL and NoSQL databases.
  • Experience designing and writing unit, integration, and end-to-end tests, with a clear sense of when and how to apply each.
  • Familiarity with safe deployment and rollout patterns, including feature flags and canary releases.
  • Active use of AI tools as part of your software development workflow.
  • Strong communication, collaboration, and cross-functional partnership skills.
  • Bachelor's degree in Computer Science or equivalent experience.

Skills

Required:Backend programmingSystem design and APICloud and databasesTestingDeployment patternsAI tooling in developmentCommunication

Benefits

  • Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.
Last updated Jul 22, 2026. Interested? Apply on the company site.
Pendo logo

About Pendo

Product Experience & Analytics Platform | Pendo

AI-powered platform that improves how everyone uses software. Product analytics, in-app guides, churn prediction, and agent performance—unified by Pendo AI.

product analyticscustomer successuser onboardingin-app guidessession replayNPSfeedbackdigital adoption
Company profileWebsite

More open roles at Pendo