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AI Strategy Lead

Broccoli AI· Operations
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Hybrid (San Francisco)$180k - $230kFull-timePosted 3mo ago

About the role

AI Strategy Lead to drive AI value creation across multiple PE-backed growth accounts. You will own the value creation thesis, lead on-account teams (implementation, customer success, and forward-deployed engineers), and ensure each location realizes AI-driven value with clear ROI metrics. In-person, San Francisco based with travel to customers as needed.

Responsibilities

  • Own the outcome on each account: quantify value from AI products (ROI, EBITDA impact, revenue, conversion, labor savings) and report to customer leadership.
  • Diagnose why locations outperform or lag, and close gaps across technology, people, and process.
  • Drive expansion into more AI products and locations, growing each account toward the platform.
  • Support the CEO on executive relationships, prepping value stories and day-to-day collaboration with customer leadership.
  • Direct the on-account team that executes (implementation, customer success, forward-deployed engineers) while remaining accountable for outcomes.
  • Feed field learnings back to Product, Engineering, and Operations to shape roadmap and operating model.

Qualifications

  • 5-8+ years across PE value creation or operating roles, top-tier consulting (MBB), or strategy/operations in trades, industrials, or field services.
  • Track record of measurable impact (EBITDA, margin, revenue, or operational improvement) through execution.
  • Customer-obsessed mindset with evidence of delivering customer value.
  • Strong executive presence and ability to engage with operators and senior leadership.
  • Comfortable with data: able to pull numbers and build models.
  • Polished, executive-ready slides for communicating complex work.
  • Deep operational knowledge of how roll-up businesses run and where levers exist.
  • AI-native mindset with daily use of AI tools and understanding of AI-driven organizational changes.
  • Willingness to work in-person 5 days a week in San Francisco.

Skills

Required:Value creation / operating metricsExecutive communication / storytellingData analysis & modeling
Last updated Aug 19, 2026. Interested? Apply on the company site.
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About Broccoli AI

AI-native operating system for home service businesses

Broccoli is building the AI-native operating system for home service businesses. Running a plumbing or HVAC company is chaotic—calls, scheduling, dispatch, follow-ups, marketing. We automate all of it so contractors can focus on what they do best: serving customers. Our AI agents handle both revenue and ops—answering phones 24/7, booking jobs in real time, following up on leads, and alerting techs when emergencies hit. We’ve grown from 0 to 200+ contractors in under a year, raised an unannounced round led by a Tier 1 VC to take on one of the biggest labor automation opportunities in the country.

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