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Assistant Retail Store Manager, University Village

Brooks Running· Sales – Retail
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Hybrid (Seattle, WA)$23/hr - $32/hrFull-timePosted 3mo ago

About the role

Assistant FOH Operations at Brooks supports store leadership to drive retail sell-through, elevate team engagement, and develop community-building events and brand trust. Partners with Store Manager and BOH to train the team, execute store operations, and deliver premium customer service.

Responsibilities

  • Lead the overall FOH operation to achieve budgeted sales and profit goals
  • Drive sales to meet revenue, margin, profit, and expense targets
  • Support development of grassroots community events and programs
  • Coach, develop, and manage performance of the store team to provide premium service
  • Train staff to treat all customers with enthusiasm and inclusivity
  • Encourage storytelling and customer engagement to promote the Brooks brand
  • Develop and implement store-level social media plan and activations with Store Manager and Community Specialist
  • Lead store activations around product launches with Retail Marketing
  • Coach Sales Associates on selling techniques using the GROW and BIRCH models
  • Create and manage staff incentive programs linked to core competencies
  • Develop and facilitate quarterly sales and behavioral training for staff
  • Act as backup to place inventory orders and coordinate with Brooks Distribution Center
  • Create store schedules for staffing during PTO periods
  • Work the sales floor with product knowledge and service-oriented storytelling
  • Provide feedback and analysis to Store Manager and Retail Operations Manager to ensure high service levels

Qualifications

  • Associates degree in Sales, Marketing, Business Administration, or related field; equivalent experience considered
  • 3+ years retail experience; event support and/or sales training preferred
  • 1+ year leadership experience in retail preferred
  • Knowledge of retail mathematics, inventory management, turn, gross-margin, open-to-buy, merchandising, and selling skills
  • Knowledge of performance athletic footwear/apparel/accessories and technologies
  • Ability to lift up to 50 lbs and stand for extended periods
  • Ability to lead independently or with Store Manager
  • Demonstrated innovation and initiative
  • Ability to anticipate impact of decisions on customers, partners, products, and operations
  • Excellent interpersonal, verbal, and written communication skills
  • Strong attention to detail with ability to see the big picture
  • Passion for Brooks activities and ability to relate to runners
  • Highly motivated and energetic with a positive attitude
  • Aligns with Brooks values

Skills

Required:Store leadershipSales training and coaching
Nice to have:Community events and activations

Benefits

  • Medical, dental, vision, life and AD&D insurance
  • Disability insurance, HSA with employer contribution, FSA
  • 401K Savings Plan and match
  • Employee assistance program
  • Transportation assistance
  • Annual bonus potential
  • Generous paid time off, holidays, sick and parental leave
  • Product discounts, employee recognition, fitness discounts
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Brooks Running

Shop superior running shoes and apparel for men and women with free shipping and returns. Your search for great running gear starts and ends with Brooks Running.

Shop superior running shoes and apparel for men and women with free shipping and returns. Your search for great running gear starts and ends with Brooks Running.

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