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Global Project Manager

WorkWave· Support and Services – Professional Services
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Hybrid (Remote-first)£40k - £45.5kFull-timePosted 3mo ago

About the role

Experienced Project Manager to join WorkWave's Global Professional Services team, managing customer relationships, scoping billable projects, and developing statements of work across a portfolio of enterprise software deployments and smaller application rollouts.

Responsibilities

  • AI-Driven Efficiency: Champion the adoption of internal AI and automation tools to streamline project tracking, synthesize meeting data across time zones, and accelerate the creation of project documentation and status reports.
  • Strategic On-Site Presence: Travel domestically (up to 25%) to lead critical kick-off meetings, conduct high-stakes steering committee reviews, and foster deep, trust-based relationships with global enterprise clients and distributed teams.
  • Global Stakeholder Management: Establish, maintain, and navigate complex relationships with international stakeholders, delivery teams, and cross-border customers.
  • Scope & Detail Analysis: Define or deeply analyze project scopes, impacts, resource allocations, and localized outcomes, ensuring meticulous attention to detail before gaining customer alignment.
  • Precision Project Planning: Develop granular project plans, mapping out dependencies and scheduling project activities across multiple time zones.
  • Time Management & Execution: Rigorously track the progress of all concurrent workstreams, keeping a sharp eye on deadlines to ensure commitments are met punctually.
  • Transparent Communication: Deliver precise and thoroughly documented project progress updates to delivery teams, sponsors, board members, and clients.
  • Risk Mitigation: Proactively identify, track, and resolve emerging risks and localized issues promptly and professionally, escalating where necessary.
  • Standards & Documentation: Utilize appropriate project management systems, tools, and methodologies while maintaining flawless, audit-ready project documentation.
  • Financial & Project Closure: Methodically close projects to enable revenue recognition, ensuring all final details are accounted for and global lessons learned are thoroughly reviewed.

Qualifications

  • 5+ years of dedicated Project Management experience, ideally managing global IT (software) and SaaS deployments.
  • Demonstrated experience using AI-powered tools, including project management software, generative AI tools, or predictive analytics to enhance resource scheduling, risk forecasting, and stakeholder communication.
  • Proven experience working within structured project management frameworks (e.g., PRINCE2, PMP).
  • Documented success in delivering complex projects strictly on budget and on time, meeting or exceeding project revenue targets.
  • Demonstrated ability to manage competing priorities, tight international deadlines, and complex project minutiae without sacrificing quality.
  • Exceptional written, verbal, facilitation, and negotiation skills, with a high cultural awareness for global communication.
  • Demonstrable experience in commercial decision-making and managing project profitability.
  • Excellent interpersonal skills with a natural ability to quickly build trust and rapport with diverse, cross-functional, and remote international teams.
  • High proficiency with modern project management tools and collaboration platforms (e.g., MS Project, Smartsheets, MS Office, G-Suite)

Skills

Required:AI-powered project management toolsPRINCE2 or PMP methodology

Benefits

  • Robust benefits package, including 25 days holiday plus an additional 5 days of flexible time off
  • Comprehensive financial protection - critical illness cover, income protection, death in service cover and pension contribution
  • Wellbeing benefits - Global Wellbeing Program, private GP service, discounted healthcare and paid for counseling sessions
  • Enhanced maternity, paternity and adoption leave and pay
  • Retail discounts and technology benefits
  • Paid time off for volunteering
Last updated Oct 21, 2026. Interested? Apply on the company site.

About WorkWave

Service Software to Automate Your Business

WorkWave's business management software can help you save time & money on back-office, routing, and field operations. Get more time back for you & your team!

SoftwareField ServiceBusiness ManagementCRM & ERP SoftwareFinancial ServicesData Insights & AnalyticsAI TechnologyBilling & Payments
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