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Product Designer

WorkWave· Product Design
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Brierley Hill$125k - $130kFull-timePosted 1mo ago

About the role

Product Designer role at WorkWave focusing on crafting intuitive product experiences for non-technical users, partnering with product and engineering teams, and contributing to design systems and strategy.

Responsibilities

  • Transform customer and business objectives into compelling products that have purpose, simplicity, and are feasible to build
  • Develop multiple solutions for defined challenges across our product suite. You will manage the design process from concept to delivery, ensuring your work is aligned with business goals and maintains a high bar for quality
  • Manage the design process for your projects from discovery and concept ideation through flows, wireframes to full-fidelity prototype designs
  • Ensure all designs prioritize the needs of non-technical users, focusing on simplicity, speed, and trust
  • Partner with leadership and product marketing stakeholders to ensure design concepts meet our customers' needs and deliver desired results
  • Collaborate closely with business stakeholders, product managers, engineers, and other designers in a triad model
  • Clearly present your design process, inspiration, and decisions to stakeholders, explaining the “why” behind your work
  • Use storytelling techniques to communicate complex design rationale and build alignment across teams
  • Share your work in design reviews to explain your decisions, triage feedback, and use it to iterate on your solutions
  • Champion cohesion, consistency, and accessibility by delivering designs that promote our organization’s experience strategy and design system usage
  • Apply design system standards consistently while contributing to its evolution based on user needs
  • Connect multiple screens into cohesive flows and contribute minor updates to the evolution of the design system based on user needs
  • Across all work apply Jobs-to-be-Done methodology and user-centered design principles, conducting customer interviews and usability tests and translating findings into design iterations
  • Demonstrate a solid understanding of customer needs, core workflows, and key business goals, using this context to make informed design decisions with minimal guidance
  • Continuously learn new design skills to improve overall design delivery, while building depth in one or two core areas
  • Coach team-level peers through their design decisions and share learnings with your immediate peers and the team
  • Nurture WorkWave’s culture and principles within your team and the broader design practice
  • Participate in design critiques, in both presenting and providing constructive feedback that elevates team output
  • Stay current with design trends, tools, and methodologies, particularly those relevant to AI-powered products

Qualifications

  • 4 or more years of experience as a user experience/product designer, interaction designer, information architect, or similar role
  • Proven experience successfully delivering product design initiatives that improved user outcomes or business metrics
  • Strong portfolio demonstrating high-quality digital products that delivered results and showcase the depth of your design skills
  • Proven experience clearly communicating design decisions and their impact on the customer
  • Solid capacity to communicate and present complex problems clearly to diverse audiences
  • Deep understanding of user-centered design processes and human-computer interaction principles
  • Demonstrated ability to evaluate the customer and business impact of your design decisions
  • Proficiency in modern design tools (Figma preferred) and design thinking methodologies
  • Proven ability to evaluate the customer and business impact of design decisions using both qualitative and quantitative research methods
  • Bachelor's degree in Design, HCI, or related field, or equivalent professional experience in the design field
  • Demonstrated commitment to continuous learning and staying current with design trends and best practices

Skills

Required:User-centered designDesign systemsFigma

Benefits

  • 25 days holiday plus an additional 5 days of flexible time off
  • Comprehensive financial protection - critical illness cover, income protection, death in service cover and pension contribution
  • Wellbeing benefits - Global Wellbeing Program, access to a private GP service, discounted healthcare and paid for counseling sessions
  • Enhanced maternity, paternity and adoption leave and pay
  • Retail discounts and technology benefits
  • Paid time off for volunteering
  • Robust benefits package (unspecified specifics may vary by location)
Last updated Oct 21, 2026. Interested? Apply on the company site.

About WorkWave

Service Software to Automate Your Business

WorkWave's business management software can help you save time & money on back-office, routing, and field operations. Get more time back for you & your team!

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