Ads Solutions Manager
New York, New York$130k - $180kFull-timePosted 3mo ago
About the role
Ads Solutions Manager at Profound, a fast-growing AI marketing platform, responsible for end-to-end customer relationship management for Ads Studio customers, including onboarding, campaign management, stakeholder communication, and feedback to product/engineering in a high-ambiguity, early-stage product environment.
Responsibilities
- Own the customer relationship from kickoff through ongoing campaign management for a portfolio of design partner and early customer accounts
- Be the go-to expert on how Ads Studio works: pixel implementation, bidding, campaign setup, reporting, and the broader ad ecosystem inside ChatGPT
- Run onboarding for new accounts so customers go live smoothly and get to value fast
- Translate customer questions and blockers into clear asks for the product and engineering team
- Track account health, flag risk early, and manage the beta-to-paid transition as accounts mature
- Turn patterns across accounts into product feedback and repeatable process, not just one-off fixes
- Build the playbook as you go: today there isn't one, and you'll be writing it
- Serve as the primary post-sale partner for Ads Studio customers during their entire lifecycle with the product
Qualifications
- 4-6 years experience in a client-facing role such as engagement management, customer success, or account management, ideally owning the full relationship
- Comfortable working with ambiguity and early-stage products
- Want to become a real subject matter expert in a technical, fast-moving product area
- A builder's mindset: you'd rather help design the process than inherit one
- Startup instincts with desire for stability of a well-funded, fast-growing company
- Clear, sharp communicator who can translate effectively between customers and internal teams
Skills
Required:Client relationship managementProduct and engineering collaborationOnboarding and enablementCampaign management
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Profound
Optimize Your Brand's Visibility in AI Search
Profound helps brands gain visibility in AI-generated answers, optimize their presence in LLM-based answer engines, and stay competitive in the zero-click world.
AI VisibilityAnswer Engine OptimizationGenerative SEOAI Search OptimizationLLM optimization
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