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Senior Technical Program Manager

Monzo Bank· Engineering
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Hybrid (London, UK)full-timePosted 2mo ago

About the role

Senior Technical Program Manager role at Monzo, focusing on delivering complex, high-impact programmes within Payments or Business Banking by coordinating across engineering, product and other teams to turn ambitious ideas into meaningful customer outcomes.

Responsibilities

  • Lead end-to-end planning and execution of launching payment products that cross multiple teams and disciplines
  • Manage cross-collective programs: define program roadmaps and milestones, set priorities, manage trade-offs, identify and manage critical path and risks, ensure alignment with business goals and ambition
  • Collaborate and communicate with multiple stakeholders, both technical and non-technical across the business to ensure alignment and speed of delivery
  • Manage dependencies, timeline and sequencing of delivery
  • Drive effective decision making to remove blockers and speed up delivery
  • Ensure operational effectiveness across your collective/area

Qualifications

  • 5+ years of experience managing complex technology programs or products from inception to launch
  • Ability to communicate clearly and persuasively to a wide range of audiences, including executive leadership
  • Comfort in a global business with multiple markets and desire to scale
  • Ability to work with diverse teams, challenge and influence others constructively
  • Understanding of how functionality across products and platforms delivers value to users and ability to mitigate delivery risks
  • Willingness to dive deep into data and architecture to make informed decisions in complex situations

Skills

Required:Program managementStakeholder communicationRisk management

Benefits

  • Base salary range dependent on experience + equity + stock options & benefits
  • Relocation assistance to the UK
  • Visa sponsorship
  • Flexible working hours
  • Learning budget of £1,000 per year for books, training courses and conferences
  • Full benefits package (see full list) and more
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Monzo Bank

A bank as smart as your phone.

YC has written a good overview of our business on their blog: https://blog.ycombinator.com/monzo-makes-money-work-for-everyone/ Our mission is to make money work for everyone. We are the UK's leading digital bank for individuals and businesses, reinventing the traditional banking industry one customer at a time. We're relentlessly mission driven and always put our customers first - from what products we chose to launch next to our transparency and use of simple language. With a Net Promoter Score of 70+, it shows. From our founding in 2015, we now have over 7 million customers in the UK (13% of UK adults) and are building out our team in the US. We've seen incredible organic growth, acquiring 150,000 customers / month in 2022, with 80% of this coming from word of mouth. Our weekly active user rate is ~60% and ~40% of our active users use us as their Main Bank account, showing that we are a product that is embedded in our users' daily lives. We've grown to ~2,450 staff (~400 of which make up the product/tech team), and are backed by YC, Stripe, Tencent, Mike Moritz, and others. Internally, we encourage an open, collaborative, and inclusive working environment - we were voted the #1 startup where people in the UK want to work for the second year running in 2022. We contribute to open source software, and we continually engage with our wonderful community. We're hiring talented, creative problem-solvers to help us build the bank of the future. Join us!

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