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AI Deployment Strategist

Nooks· Customer Success & Support
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Hybrid (San Francisco)$150k - $170kFull-timePosted 2mo ago

About the role

Nooks is hiring an AI Deployment Strategist to lead post-sale engagements, assist with presales trials, and build the implementation practice for Nooks AI products. The role focuses on customer deployments, hands-on configuration, troubleshooting, enablement, and collaboration with internal teams to improve product and processes.

Responsibilities

  • Lead customer deployments, from kickoff to launch: Manage stakeholders from Rev Ops, Sales, and Marketing; develop and manage a project plan for quick time to value and on-time delivery; conduct discovery sessions to understand customer goals, success metrics, GTM initiatives, workflow, and lead requirements; guide customers through configuration and testing based on requirements and Nooks best practices; collaborate with Engineering on migration and cutover when launching Nooks; coordinate technical integrations with Salesforce and other sales tools; set up and configure AI-powered signals, workflows, and email templates; proactively identify implementation barriers and collaborate with internal & external teams to address them; guide customers through user adoption activities, including launch communications, and deliver end-user training; collaborate with the Customer Success Manager in sharing results, insights, and recommendations during check-ins and QBRs; collaborate on post-implementation services as required

Qualifications

  • 2+ years of enterprise SaaS implementation and onboarding experience with Fortune 500 customers
  • Domain expertise in Revenue or Sales Operations with understanding of sales prospecting tools and workflows
  • Experience with Salesforce, HubSpot, Outreach, and Salesloft
  • Outstanding customer management skills (discovery, advisory, project management, stakeholder management)
  • Experience managing multiple customer engagements simultaneously with successful and timely completions
  • Excellent written and verbal communication skills; ability to simplify complex technical concepts for non-technical audiences
  • Proven success at an early-stage company; adaptable and able to thrive in a fast-paced, ambiguous environment
  • Highly collaborative and proactive problem-solver with excellent organizational skills

Skills

Required:Enterprise SaaS implementationStakeholder managementProject managementDiscovery and requirements gatheringTechnical integrationsConfiguration and testingCommunication

Benefits

  • Competitive compensation
  • Equity
  • Generous perks
  • Comprehensive benefits
Last updated Sep 30, 2026. Interested? Apply on the company site.

About Nooks

Superhuman Selling

Boost connects and double pipeline with Nooks, the AI parallel dialer and pipeline engine built for modern sales and SDR teams.

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