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Forward Deployed Engineer (FDE)

Mercura· Engineering
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Hybrid (Munich)Full-timePosted 2mo ago

About the role

Mercura is hiring a Forward Deployed Engineer to be the technical face of the company, responsible for delivering live AI deployments after sales handoff, integrating into enterprise systems, tailoring AI to customer workflows, and engaging with customer stakeholders.

Responsibilities

  • - Customer Implementation: Own the full technical implementation of our software after the sales handoff - from first kickoff to go-live. You are the person who makes it work.
  • - AI Adaptation: Configure and finetune Mercura's AI for customer specific use cases - including prompt engineering and model behavior adjustments to match their domain and processes.
  • - Data Structuring & System Integration: Bring customer data into shape and build customer system integrations (e.g., SAP, APIs)
  • - Prototyping: Build prototypes that demonstrate new features or solve emerging customer problems and evolve them into scalable solutions
  • - Customer Relationships: Engage daily with technical, senior business stakeholders and users at customer organizations. You translate their pain into engineering decisions - and back again.
  • - Feedback Loop: Be the voice of the customer inside Mercura. Surface patterns, edge cases, and product gaps to the core engineering team with enough context to move fast.

Qualifications

  • - Full-Stack Engineering: comfortable across frontend, backend, and data pipelines (Python, React, Typescript, SQL, APIs)
  • - System Integrations: experience connecting software to ERP systems, REST/GraphQL APIs, webhooks or B2B SaaS implementations is a plus
  • - Data Wrangling: ability to make sense of messy, inconsistent real-world data and build reliable structure around it fast
  • - AI & LLMs: practical experience with LLMs, agents, and prompt engineering — you know how to adapt model behavior to fit a specific domain and workflow
  • - Commitment & Mindset: Customer obsession; High agency & ownership; Communication; Mission-driven; Scrappiness; in-person in Munich with higher intensity than a 9-5 job

Skills

Required:Full-Stack EngineeringData WranglingAI & LLMs
Nice to have:System Integrations

Benefits

  • - Steepest possible learning curve
  • - Build something with real-world impact
  • - Ownership over comfort
  • - Exceptional colleagues
  • - Radical clarity
  • - Tools, no questions
  • - Real shares: equity with favorable tax treatment
  • - The everyday: team dinners, UrbanSportsClub, company bike, team workouts, relocation to Munich, office in WERK1 with apartment nearby
Last updated Sep 16, 2026. Interested? Apply on the company site.
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About Mercura

AI Quote and Order Automation for Distributors & Manufacturers

Mercura automates quotes and orders for distributors & manufacturers in the construction supply chain. Our software lets sales teams process requests in minutes instead of days. By eliminating repetitive back-office tasks, we help sales reps focus on winning more deals and driving revenue.

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