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Resident Chef (Sur La Table)

CSC Generation· Sur La Table Stores / Culinary Program
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Natick, MAFull-timePosted 2mo ago

About the role

Resident Chef leading high-performing culinary teams, overseeing in-store culinary program, and delivering engaging cooking classes to drive sales and exceptional customer experiences.

Responsibilities

  • Recruit, mentor and retain a high-performing team to meet culinary and retail needs.
  • Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture.
  • Conduct regular performance evaluations, provide feedback, and create development plans.
  • Represent Sur La Table’s brand by creating memorable, educational experiences.
  • Ensure outstanding cooking class experiences by following recipes and plans and ensuring quality.
  • Increase foot traffic and store engagement through cooking classes and private events.
  • Maintain product and service expertise through training and self-education.
  • Lead a customer-focused, Guest Obsessed culture in kitchen and sales floor.
  • Oversee customer feedback related to the culinary program to maintain satisfaction and loyalty.
  • Drive sales growth by strategies to enhance culinary and retail business.
  • Analyze KPIs daily to optimize store performance.
  • Meet or exceed culinary and retail goals through classes and customer experiences.
  • Manage daily store operations with food safety, health codes, and sanitation compliance.
  • Maintain inventory accuracy, minimize shrink, and control expenses.
  • Possibly handle liquor, wine, and beer in compliance with regulations.
  • Ensure store safety and cleanliness; address maintenance promptly.
  • Maintain employee records, certifications, and time/attendance data.
  • Adhere to wage and hour laws and SLT SOPs.

Qualifications

  • Must be 21 years of age or older at the time of employment.
  • Culinary degree strongly preferred (equivalent experience considered).
  • 1-2 years’ experience as a culinary instructor.
  • 3-4 years of progressively responsible kitchen management experience.
  • Valid Food Manager Certification.
  • Proven track record of achieving sales and motivating high-performing teams.
  • Strong leadership and people-development skills.
  • Excellent communication, problem-solving, and decision-making abilities.
  • Passion for community engagement and exceptional customer experiences.
  • Proficiency in Microsoft Office Suite and retail systems (preferred).

Skills

Required:LeadershipCustomer ExperienceSales & KPI Analysis
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About CSC Generation

AI Native Retail Future: Commerce AGI

CSC Generation is the AI-native retail holding company. We modernize iconic brands with data, automation and our Genesis platform to build the future of Commerce AGI.

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