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Sr. Manager, IT Engineering

Tarro· IT Operations
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Manila, Kuala Lumpur, DumagueteFull-timePosted 2mo ago

About the role

Senior leadership role responsible for the development, integration, administration, support, and health of Tarro’s corporate technology and applications. Manages a global IT engineering, administration, and support team and contributes hands-on when needed.

Responsibilities

  • Lead our IT Engineering function, with responsibility for both existing and green-field corporate technology
  • Manage a team of IT engineers, administrators, and support staff
  • Implement, maintain, and extend corporate applications for productivity, security, and connectivity, including line-of-business systems owned by cross-functional peers
  • Give regular and clear feedback around direct reports’ performance
  • Foster decision making on the team, but make final decisions when necessary
  • Set and manage technology consumers’ expectations
  • Participate in production support incidents and hold team accountable for doing application support and resolving incidents
  • Develop and enforce IT policies and practices
  • Resolve issues escalated by technicians and engineers
  • Provide support and guidance to users via service management tools

Qualifications

  • 8+ years of IT experience, with 3+ years leading a team
  • Experience managing identity management, service management, mobile device management, productivity tools, line-of-business applications, security tooling, and HRIS
  • Broad, generalist knowledge of networking, information security, and workstation technologies
  • Excellent, high-level people management skills combined with project management
  • Experience with scripting and APIs
  • Experience with mid-level LLM/AI concepts such as MCPs, harnesses, skills, etc.
  • Comfortable working independently in ambiguous situations

Skills

Required:IT leadership and team managementIdentity managementService management toolsMobile device managementProductivity toolsSecurity tooling
Nice to have:HRIS

Benefits

  • (Not specified in the description)
Last updated Jul 30, 2026. Interested? Apply on the company site.

About Tarro

Powering Restaurants to Make More Money – Tarro

Discover how Tarro helps restaurants boost profits with restaurant technology powered by AI. Learn more here.

restaurant technologyAIphone orderingdeliverymarketing
Company profileWebsite

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