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Supervisor, Clinical Lab Scientist

Natera· Horizon
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San Carlos, CAFull-timePosted 2mo ago

About the role

Clinical Lab Supervisor overseeing lab staff, ensuring adherence to SOPs, training, performance management, and regulatory compliance within a CLIA/CAP environment. Supports manager to meet goals and maintains shift operations.

Responsibilities

  • Responsible for day-to-day staffing/scheduling/setting up sample run schedules.
  • Ensures production work is consistently completed according to department goals.
  • Ensures all case samples are processed and accounted for.
  • Monitors team members to ensure adherence to SOPs and safety procedures
  • Oversees training for new hires: collaborates with lead to train new hires.
  • Documents nonconformance reports and all corrective actions taken when test systems deviate from performance specifications; escalates protocol deviation to lead/supervisor.
  • Assists manager in initiating and completing CAPAs.
  • Handles employee issues and collaborates with Manager/HR to resolve.
  • Ensures alignment with team for reasoning behind instructions/processes and changes
  • Meets regularly with individual team members to discuss goals and progress.
  • Responsible for staff performance reviews.
  • Plans and leads shift meetings
  • Maintains team morale and professionalism; acts as role model.
  • Adheres to Departmental Expectations
  • Ensures compliance with regulatory requirements through documentation, audits, and corrective action.
  • Go-to person when manager is not present.
  • May assist lab team in day-to-day tasks
  • Approves timecards and PTO requests
  • Escalates lab issues and team concerns to manager; communicates problems and suggests solutions.
  • Understands entire lab process and can troubleshoot issues; knows escalation procedures.
  • Ensures manager’s goals for the team are met in the lab.
  • Performs and completes side projects assigned by the manager.
  • Interacts with interdepartmental teams (OPS, Accessioning, Engineering, Stats, R&D, Support).
  • Receives assignments with objectives and goals and the process to meet them.
  • Provides direction to employees per policies and management guidance.
  • Administers company policies affecting subordinate employees.
  • Recommends changes to unit/sub-unit policies.
  • Provides direct supervision to professional contributors and skilled staff.
  • Acts as advisor to unit or sub-units to meet schedules and resolve problems.
  • Works with PHI regularly and has access to PHI in paper/electronic form to perform job.
  • Completes required HIPAA/PHI privacy, policies/compliance, and security training within 30 days of hire; maintains current status on Natera training requirements.
  • Performs other duties as assigned.

Qualifications

  • BS/BA degree (or equivalent) in Medical Technology with 4 years CLIA laboratory experience
  • BS/BA, Physical, Chemical or Biological Sciences, or related field with 5 years CLIA laboratory experience
  • Master’s degree in arts or science with major in chemical/physical/biological sciences with 3 years CLIA laboratory experience
  • Master’s degree with BS/BA in Medical Technology with 2 years CLIA laboratory experience
  • Current CA state CLS certification required.
Last updated Jul 30, 2026. Interested? Apply on the company site.

About Natera

A global leader in cfDNA testing

Dedicated to oncology, women’s health, and organ health. Natera’s cell-free DNA tests help protect health and inform more personalized decisions about care.

oncologywomen's healthorgan healthcell-free DNA
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