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Spam and Abuse Analyst (MSA)

Proton· CC - Anti-Abuse
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TaipeiPosted 2mo ago

About the role

MSA role within Proton's multi-disciplinary team tackling mail delivery, spam, abuse, and site reliability. On-site Taipei with 24/7 coverage through autonomous teams; opportunity to influence planning, development, and QA in an engineering-driven organization.

Responsibilities

  • Monitoring how things are working in production and taking appropriate actions across all MSA systems
  • Fight spam and abuse by quickly understanding the data and context and creating rules to act on past or future events
  • Give insights and feedback to Software and Machine Learning Engineers to help design and improve our systems.
  • As an engineering-driven organization, MSA currently doesn't have product or project managers, so you will have the opportunity to play those roles and drive the planning, development, and QA process.
  • Our more technical analysts develop Python scripts for more sophisticated actions or data analysis

Qualifications

  • Experience performing data analysis (preferable but not limited to electronic communications, anomaly detection or fraud prevention)
  • Strong logical reasoning and analytical skills
  • Excellent English communication, both written and spoken
  • Able to operate in a fast environment
  • Taipei Work Schedule: standard day shift

Skills

Required:Data analysisAnalytical thinkingEnglish communication
Nice to have:Python scripting

Benefits

  • Work that Matters: millions of people trust Proton with their privacy.
  • Technology: you'll get the right hardware and the right software you need to do your best work.
  • Learning & Development: Proton invests in your growth with real challenges and ownership from day one.
  • Employee Benefits: health coverage, retirement options, generous leave and wellness support.
  • Stock Options: ownership from day one.
  • In-Person Collaboration: offices across Geneva, Zürich, Barcelona, London, and more.
  • Food: lunch and snacks provided.
  • Transport: coverage for public transport, bike allowances, or parking.
  • Flexible Working: set hours that work for you and your team
Last updated Oct 15, 2026. Interested? Apply on the company site.

About Proton

Privacy by default

Proton was started in 2014 by scientists who met at CERN and shared a vision of an internet that defends freedom and puts people first.

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