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CEO Communications Director

Twilio· Marketing
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Hybrid (Remote / Local)$141.5k - $208kFull-timePosted 2mo ago

About the role

Twilio is hiring a CEO Communications Director to shape and manage the CEO's external communications, elevate the CEO's voice across global stages, and align messaging with the company’s strategy. This remote-first role sits in Corporate Communications and collaborates with Product Marketing, Investor Relations, Legal, Brand, and other teams.

Responsibilities

  • Drive Strategic Messaging: Lead the development of high-impact executive messaging for the CEO across key milestones, including quarterly earnings, corporate announcements, company milestones, and strategic business priorities.
  • Shape Thought Leadership: Partner with PR and social media teams to conceptualize and execute a compelling thought leadership program, including ghostwriting long-form narratives and bylines.
  • Drive Media Relations: Lead proactive media outreach, crafting pitches and securing high-profile placements, feature profiles, and speaking opportunities that align with Twilio's corporate narrative.
  • Own CEO Social Presence: Direct, manage, and continuously grow the CEO's LinkedIn presence, ensuring a consistent, engaging, and authentic digital footprint.
  • Collaborate Cross-Functionally: Serve as a bridge across the business, working in lockstep with the CEO and other key teams.]
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Qualifications

  • 8+ years of experience in executive communications, corporate communications, or public relations, ideally within a high-growth or enterprise technology environment.
  • Proven track record of directly supporting and advising C-suite leaders in high-stakes, fast-moving environments.
  • Exceptional writing, editing, and storytelling skills with deep executive judgment and the ability to capture a specific leader's authentic voice.
  • Hands-on media relations experience, with a demonstrated ability to successfully pitch and place complex stories in top-tier business and technology outlets.
  • Strategic and systematic thinker who can establish high-level narratives and execute them with tactical precision.
  • Exceptional organizational skills with a calm-under-pressure demeanor and the ability to manage competing priorities on tight timelines.
  • Strong collaborative and influencing skills, with a proven ability to navigate complex, matrixed global organizations without formal authority.

Skills

Required:Executive communicationsWriting and storytellingMedia relationsStrategic thinking

Benefits

  • competitive pay
  • generous time off
  • parental and wellness leave
  • healthcare
  • retirement savings program
Last updated Sep 17, 2026. Interested? Apply on the company site.

About Twilio

Twilio platform for communications and programmable APIs across messaging, voice, video, and AI-enabled workflows.

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