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Senior Risk & Compliance Officer

Monzo Bank· Risk & Compliance
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Hybrid (Barcelona), Hybrid (Dublin/London)full-timePosted 2mo ago

About the role

Senior Risk & Compliance Officer to oversee risk management and compliance activities for the Spanish Branch of Monzo Bank Europe, implementing the Risk Management Framework in Spain and supporting regulatory engagements with Banco de España.

Responsibilities

  • Acting as the primary 2LOD point of contact for the Spanish branch, establishing and embedding a robust risk and compliance culture.
  • Monitoring and interpreting local regulatory updates from the Banco de España and other relevant authorities, ensuring changes are integrated into local procedures.
  • Coordinating and drafting regulatory risk and compliance reports for local authorities, the Spain Branch Management Committee and EU-level Risk Committees as appropriate.
  • Supporting the Spain Branch Manager in maintaining governance, accountability structures, and regulatory horizon scanning and mapping.
  • Developing, maintaining, and reporting against the Branch Risk Appetite Statement (RAS).
  • Establishing branch-level risk and compliance dashboards, metrics, and data analytics to support decision-making.
  • Participating in governance forums, presenting MI and risk dashboards to stakeholders.
  • Leading and delivering risk and compliance training and awareness programs for employees.
  • Overseeing the branch’s operational risk profile, incident capture, investigation and remediation.
  • Contributing to the Risk and Control Self-Assessment (RCSA) process for branch-specific risks and controls.
  • Providing 2LOD oversight on ICT, Cybersecurity, and Data Privacy (GDPR/local data protection) risks aligning with DORA and local frameworks.
  • Overseeing Payment Services compliance (PSD2/PSD3/PSR transitions), transaction resilience and uptime.
  • Overseeing risk and control assessments for local Third-Party Providers and outsourced critical services, monitoring SLAs in compliance with local outsourcing regulations.
  • Acting as the Customer Service Representative of the Branch under local regulations.
  • Reviewing and overseeing conduct risk, ensuring product design, marketing and customer interactions comply with Spanish rules.
  • Monitoring and challenging local compliance processes, including complaints data, trend analysis, product governance and GTM strategies.
  • Preparing and presenting the annual Customer Service report to Branch Management with actionable improvements.
  • Leading local Compliance Assurance reviews to validate internal controls.
  • Coordinating with the centralized EU compliance team to address local nuances and supervisory expectations.
  • Providing 2LOD review and sign-off for all Spanish market advertising and marketing materials.
  • Contributing to regulatory horizon scanning and change management processes.
  • Monitoring and challenging local credit portfolio performance and ensuring alignment with local risk appetite (RAS).
  • Assessing suitability of the credit risk framework for the Spanish market and challenging credit risk strategies.
  • Monitoring business and strategic risks to ensure alignment with RAS.
  • Acting as the Deputy MLRO for Spain, overseeing AML/CFT compliance and regulatory interactions (e.g., SEPBLAC).

Qualifications

  • Minimum of 7 years of experience in Risk Management, Compliance or Internal Audit within a regulated retail bank, digital bank, or fintech operating in Spain
  • Deep understanding of Banco de España regulations and broader EBA/ECB requirements (CRD V, PSD2/3, GDPR, DORA, AML/CFT)
  • Proven experience working with regulatory authorities and managing compliance-related audits.
  • Experience overseeing multiple risk types with focus on Operational, ICT/Security, Conduct, Compliance and basic Credit Portfolio Quality reviews.
  • Native or bilingual Spanish with excellent English proficiency (written and spoken)
  • Self-starter with ability to navigate a matrix reporting structure and challenge senior executives constructively
  • Passion for financial technology and banking transformation in the EU

Skills

Required:Risk managementRegulatory complianceStakeholder management

Benefits

  • Hybrid working model (Barcelona office 2-3 days/week) with occasional travel to Dublin/London
  • Annual Leave - 38 days including public holidays
  • €1,200 learning budget per year
  • Private healthcare
  • Wellbeing benefits: financial education, health support, mental health resources
  • Incentive Awards tied to performance
Last updated Aug 5, 2026. Interested? Apply on the company site.
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About Monzo Bank

A bank as smart as your phone.

YC has written a good overview of our business on their blog: https://blog.ycombinator.com/monzo-makes-money-work-for-everyone/ Our mission is to make money work for everyone. We are the UK's leading digital bank for individuals and businesses, reinventing the traditional banking industry one customer at a time. We're relentlessly mission driven and always put our customers first - from what products we chose to launch next to our transparency and use of simple language. With a Net Promoter Score of 70+, it shows. From our founding in 2015, we now have over 7 million customers in the UK (13% of UK adults) and are building out our team in the US. We've seen incredible organic growth, acquiring 150,000 customers / month in 2022, with 80% of this coming from word of mouth. Our weekly active user rate is ~60% and ~40% of our active users use us as their Main Bank account, showing that we are a product that is embedded in our users' daily lives. We've grown to ~2,450 staff (~400 of which make up the product/tech team), and are backed by YC, Stripe, Tencent, Mike Moritz, and others. Internally, we encourage an open, collaborative, and inclusive working environment - we were voted the #1 startup where people in the UK want to work for the second year running in 2022. We contribute to open source software, and we continually engage with our wonderful community. We're hiring talented, creative problem-solvers to help us build the bank of the future. Join us!

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