Middle Office Manager
About the role
Strategic and experienced Middle Office Manager to lead and scale Verto’s treasury, payment liquidity, FX risk frameworks, and Trading Desk support. Requires building and mentoring a Middle Office team to support rapid global expansion with strong risk management, compliance, and process automation.
Responsibilities
- Strategic Treasury Leadership: Direct the global payment liquidity and treasury strategy to ensure all daily settlement requirements are met across multiple currencies and jurisdictions.
- Risk Framework Ownership: Design and implement robust FX trade risk management policies, ensuring the business remains protected against market volatility and counterparty risk.
- Safeguarding & Compliance: Maintain ultimate oversight of daily customer funds safeguarding and partner credit line obligations, ensuring 100% compliance with regulatory standards.
- Team Management: Lead, mentor, and develop the Middle Office Analyst team, setting high performance standards and fostering a culture of continuous improvement.
- High-Level Reconciliations: Oversee the integrity of treasury funds and credit facility positions, acting as the final point of escalation for complex variances or liquidity gaps.
- Stakeholder Management: Serve as the primary Middle Office liaison for the Trading Desk, Finance, and Product teams. Collaborate with Finance on revenue reporting and audit requirements.
- Relationship Management: Manage and optimize relationships with external banking partners and liquidity providers regarding credit facilities and trade settlements.
- Credit & Exposure Monitoring: Approve and monitor OTC customer credit line requests, managing the business's total open credit exposure and internal liquidity line usage.
- Process Architecture: Drive the automation of Middle Office workflows, identifying and implementing system improvements to reduce manual intervention and operational risk.
- Reporting: Deliver executive-level management information (MI) and data analysis regarding currency exposure, P&L variances, and operational efficiency.
Qualifications
- Minimum 5 years of experience in a Middle Office, Treasury, or Operational Risk role within a fintech, payments company, or investment bank
- Proven track record of managing and developing high-performing teams in a fast-paced environment
- Mastery of FX concepts (Spot, Forward, Swaps and etc), liquidity management, and the mechanics of cross-border payment settlements
- Deep understanding of operational and market risks, with experience building or enhancing risk control frameworks
- Advanced proficiency in data analysis; ability to translate complex datasets into actionable strategic insights
- Exceptional stakeholder management skills, with the ability to influence senior leadership and negotiate with external partners
- Proven ability to troubleshoot systemic issues and implement long-term scalable solutions
Benefits
- Insurance paid by the company
- Health and wellness benefits (location-dependent)
- Yearly salary review based on inflation, personal and business performance
- Access to Udemy
- Budget for professional development courses
- Work-From-Anywhere policy for certain durations
- Integration programme (opportunity to work from global offices)
- Regular team social events
- Pension scheme (depending on location)
- Flexible work arrangements
- Exposure to globally distributed teams
- Location-specific benefits like car lease, cycle to work, gym membership

About Verto
Cross-Border Payments and FX Simplified
Verto is a cross-border payment platform for businesses; our mission is to simplify cross-border payments in emerging markets, particularly Africa. We do this by providing businesses with superb infrastructure that they can use to convert, hold, receive and make payments across 49 currencies. By connecting Businesses, Liquidity providers, FX Brokers, and Payment Institutions, and banks through our marketplace, companies can choose their foreign exchange rates at the time that suits them, therefore, providing a constant liquidity flow cheaply.
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