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Head of IT & Compliance

Model ML· Operations
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New York, NY$150k - $250kFull-timePosted 2mo ago

About the role

Strategic leadership role responsible for global IT operations, information security governance and compliance program at Model ML, a fintech-focused AI platform. Lead IT strategy, security posture, governance, and enterprise-facing security reviews to enable scalable growth and customer trust.

Responsibilities

  • Own the global IT strategy to provide secure, reliable, and scalable technology across international offices.
  • Lead identity and access management, endpoint management, hardware lifecycle, software provisioning, onboarding/offboarding, helpdesk operations and IT vendor management.
  • Manage internal technology estate including collaboration platforms, productivity tools, identity providers, device management, security tooling and enterprise systems.
  • Develop IT roadmap, budgets and operating procedures to support international growth.
  • Lead operational security and compliance programs, maintaining SOC 2 and ISO 27001 certifications.
  • Own governance frameworks including security policies, access reviews, risk management, business continuity, disaster recovery, vendor assessments, internal audits and compliance reporting.
  • Partner with Engineering to improve endpoint security, vulnerability management, privileged access, security awareness and incident response.
  • Build scalable governance processes to meet enterprise security expectations and support rapid growth.
  • Lead customer security reviews, respond to due diligence questionnaires, support enterprise procurement processes and represent Model ML during audits.
  • Collaborate cross-functionally with Legal, HR, Finance and Engineering to embed security, compliance and operational best practices.
  • Build and mentor a global IT team with clear metrics and service standards; manage strategic vendor relationships and drive automation to reduce risk and improve employee experience.

Qualifications

  • 8–12+ years of experience leading IT within a high-growth SaaS or technology business.
  • Experience managing IT operations for global organisations with 100–500+ employees.
  • Strong expertise in identity and access management, endpoint management, enterprise IT infrastructure and cloud-based productivity platforms.
  • Proven experience leading security, governance and compliance initiatives (SOC 2, ISO 27001, enterprise audits).
  • Excellent leadership, stakeholder management and communication across technical and non-technical teams.
  • Pragmatic approach balancing security, scalability and business velocity in fast-paced environments.
  • Experience supporting enterprise B2B SaaS, AI or fintech organisations.
  • Familiarity with GDPR, UK GDPR and global privacy frameworks.
  • Experience with AWS or Azure and modern zero-trust security architectures.

Skills

Required:IT strategy & roadmap developmentIdentity and access managementEndpoint management & device securitySecurity governance & compliance
Nice to have:Cloud infrastructure (AWS/Azure)
Last updated Sep 16, 2026. Interested? Apply on the company site.
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About Model ML

AI Workspace for Financial Services.

Team: Chaz: Founder of Fat Llama YC S17 - Acquired by Hygglo. Responsible for Business and Sales Arns: Founder of Fancy S20 - Acquired by Gopuff, Responsible for tech and product.

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