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Senior Customer Engineer - Nashville

Cloudflare· Solution Engineering
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Hybrid (Nashville, US)full-timePosted 2mo ago

About the role

Senior Customer Engineer at Cloudflare focused on owning the technical relationship with enterprise customers from discovery through adoption and expansion, leveraging AI-augmented workflows to reduce administrative toil and drive measurable business outcomes.

Responsibilities

  • Identify and map customer initiatives and business problems to Cloudflare solutions
  • Build relationships and technical champions within customer accounts
  • Develop and present customer presentations at every Enterprise Customer’s organization level
  • Lead demo and proof-of-concept activities for Cloudflare prospects and customers
  • Demonstrate your expertise of Cloudflare with your peers through the creation of professional content, including white papers, blog posts and other knowledge sharing activities
  • Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise
  • Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Qualifications

  • Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineer (varies by level)
  • Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture
  • Commercial mindset with experience in quota-carrying or revenue-aligned environments, SaaS metrics, and enterprise sales cycles
  • Exceptional presentation and stakeholder management skills, capable of bridging deep technical details with C-suite strategy

Skills

Required:Technical discovery and solution designOnboarding and value realizationCommercial acumen and quota management

Benefits

  • Health & Welfare Benefits: Medical/Rx Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Commuter Spending Accounts, Fertility & Family Forming Benefits, On-demand mental health support and EAP, Global Travel Medical Insurance
  • Financial Benefits: Short and Long Term Disability Insurance, Life & Accident Insurance, 401(k) Retirement Savings Plan, Employee Stock Participation Plan
  • Time Off: Flexible paid time off, Parental/pregnancy/medical/bereavement leave
Last updated Aug 26, 2026. Interested? Apply on the company site.

About Cloudflare

Connect, protect, and build everywhere | Cloudflare

Make employees, applications and networks faster and more secure everywhere, while reducing complexity and cost.

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