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Principal, Agentic Engineering Platform

Elastic· Consulting - Global
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Remote$159.8k - $252.8kfull-timePosted 2mo ago

About the role

Leader for the agentic engineering platform initiatives within Elastic's services organization, driving design, delivery, and lifecycle management of production-grade agentic systems and multi-step workflows to support professional services.

Responsibilities

  • Establish the technical vision and architectural standards for services agentic systems, ensuring automated tools enhance rather than replace engineering judgment.
  • Manage the platform roadmap and release schedule, overseeing stages from discovery and classification to quality assurance and rollout.
  • Develop multi-step workflows using LLM orchestration, tool integration, retrieval-augmented generation (RAG), and structured output processing.
  • Guide AI-assisted development workflows with tools like Claude Code and Codex, emphasizing issue-focused tasks, automated testing, and security reviews.
  • Design robust system architecture that addresses operational boundaries, potential failure modes, human approval steps, and long-term maintainability.
  • Create and maintain evaluation frameworks to assess agent performance across accuracy, reliability, response time, cost, and stability.
  • Implement tracing across tool calls, context assembly, and decision logic to troubleshoot and resolve production issues quickly.
  • Define quality benchmarks for professional services workflows and build system metrics to validate them.
  • Incorporate human review checkpoints wherever model output affects client deliverables or operational risk.
  • Ensure platform outputs generate clear evidence suitable for client deliverables, including proposals, statements of work, and project estimates.
  • Act as the key technical link between services platform engineering and delivery teams, working closely with stakeholders to seamlessly integrate agentic workflows into existing processes.
  • Partner with Services Practice Leads and the Global Specialist to turn operational strategies into practical tools.

Qualifications

  • 10+ years of experience in platform engineering, software engineering, or technical professional services roles.
  • Proven track record of deploying agentic or LLM-powered applications to production, with experience navigating the full deployment and optimization life cycle.
  • Practical experience with LLM orchestration, prompt engineering, tool integration, and RAG architectures.
  • Experience building evaluation systems, test suites, and monitoring tools for probabilistic models.
  • Familiarity with developer tooling (such as Claude Code or Codex) and agent framework patterns.
  • Strong Python engineering skills, with the ability to review backend services and data structures for production readiness.
  • Focus on security best practices, including access control, least privilege, air-gapped setups, and safe handling of sensitive customer data.
  • Strong communication skills, capable of explaining technical trade-offs and deployment risks to non-technical stakeholders.
  • Willingness to travel up to 15% as needed.

Skills

Required:LLM orchestrationPrompt engineeringTool integrationRAG architecturesPythonSecurity best practices

Benefits

  • Stock program eligibility
  • Company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings
  • Flexible locations and schedules
  • Generous vacation days
  • Donation matching up to $2000
  • Up to 40 hours per year for volunteer projects
  • Parental leave (minimum 16 weeks)
  • Health coverage for you and your family in many locations
Last updated Oct 1, 2026. Interested? Apply on the company site.
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