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Senior Partner Consultant, Systems Integrators

Ramp· Sales
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Remote$194k - $266kFull-timePosted 2mo ago

About the role

Senior IC role within Ramp’s Channel team building and scaling the long-term System Integrator (SI) led implementation program, enabling partners to support Ramp-referred customers with high-quality implementations and expanding Ramp’s partner ecosystem across products, ERP ecosystems, and geographies.

Responsibilities

  • Build and scale the SI operating model, including partner segmentation, certification tiers, service packages, implementation methodology, scope boundaries, escalation paths, quality standards, and performance management.
  • Own partner readiness and technical enablement across Ramp configuration, ERP integrations, data migration, testing, cutover, and customer change management - defining what partners can deliver independently, when Ramp co-delivery is required, and what remains out of scope.
  • Serve as the first-line technical strategist for SI partners: resolve standard implementation and integration questions, orchestrate specialist support for true exceptions, and convert recurring issues into scalable playbooks, training, or product feedback.
  • Establish the delivery-quality and performance system for the program, including implementation reviews, certification gates, QBRs, customer feedback loops, remediation plans, and reporting on time-to-live, activation, CSAT, rework, capacity, cost-to-serve, and partner-sourced or partner-influenced pipeline.
  • Design the commercial and capacity model in partnership with Channel and Finance, including fixed fees, milestone-based payouts, accelerators, partner capacity commitments, joint business planning, and the program economics required to scale sustainably.
  • Lead responsible program expansion across new products, ERP ecosystems, and geographies; set readiness gates for complex offerings such as Procurement, and influence Product, Product Operations, Product Marketing, and Accounting Integrations using structured field feedback.

Qualifications

  • Significant senior-level experience scaling an implementation, services, or partner-delivery motion from pilot through repeatable multi-partner execution.
  • Experience in a partner-ecosystem-dependent technology business, such as ERP, accounting, finance operations, procurement, or enterprise SaaS or at a systems integrator/consulting firm that implements those platforms.
  • Demonstrated ownership of implementation quality and customer outcomes, including scope control, partner certification, delivery QA, and escalation governance.
  • Technical fluency to lead credible conversations about integrations, configuration, data migration, ERP workflows, and implementation design; engineering depth is not required, but sound judgment on when to engage specialists is.
  • Commercial judgment to design partner packages, incentives, capacity commitments, payout structures, and guardrails that protect customer outcomes and program economics.
  • Ability to build 0-to-1 operating mechanisms and trusted senior relationships across a diverse partner ecosystem.

Skills

Required:Senior-level program scalingPartner ecosystem managementTechnical fluency in integrations/data migrationCommercial model design

Benefits

  • Flexible PTO
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (US)
  • One Medical annual membership (US)
  • 401(k), including employer match (US)
  • Fertility HRA (US)
  • Parental leave up to 16 weeks (US) or 8 weeks (US, bonding only)
  • Pet insurance (US)
  • In-office perks: lunch, snacks, drinks, and more (US)
  • Relocation expense coverage to NYC or SF (US)
  • Group medical, dental, and vision coverage (Canada)
  • Life, AD&D, and disability coverage (Canada)
  • Fertility drug coverage (Canada)
  • Group Retirement Plan with employer match (Canada)
  • Parental leave up to 16 weeks (Canada)
  • Employee Assistance Program (Canada)
  • Virtual care through Lumino Health (Canada)
  • Private medical insurance (UK)
  • Virtual GP and at-home care via eMed x Livi (UK)
  • Workplace pension through Penfold (UK)
Last updated Oct 22, 2026. Interested? Apply on the company site.
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