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Software Engineer, Platform Engineering (L2)

Twilio· Engineering
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Remote$117k - $146.2kfull-timePosted 2mo ago

About the role

Engineering role within Twilio Platform Engineering focused on building and operating backend services at scale for Kubernetes-based infrastructure across AWS and Azure, with IaC, observability, and collaboration to grow into more senior roles.

Responsibilities

  • WEAR THE CUSTOMER'S SHOES: Design, build, and operate services and automations supporting Kubernetes clusters at scale under guidance of senior engineers.
  • BE AN OWNER (CODE QUALITY): Participate in code reviews and follow testing standards (unit and integration).
  • BE AN OWNER (INFRASTRUCTURE & OBSERVABILITY): Support cloud configurations across AWS and Azure using Infrastructure as Code (Terraform); maintain observability with metrics, alerts, and basic distributed tracing across core data pipelines.
  • CHAMPION ENGINEERING HEALTH: Promote clean architectural practices; flag technical debt, bugs, and system issues.
  • GROW AND COLLABORATE: Seek feedback from senior engineers, participate in sprint planning, and share learnings with peers to grow into a more senior role.

Qualifications

  • Experience: 1-2+ years of professional software engineering experience, including exposure to backend services using Kubernetes; basic Kubernetes operations expected (deployments, pods, services).
  • Modern Development Workflow: Practical experience with or willingness to learn AI-assisted development tools (e.g., Claude Code).
  • Deployment Orchestration: Some exposure to GitOps workflows (e.g., ArgoCD) and CI/CD pipelines; willingness to learn Twilio tooling.
  • Language Proficiency: Working knowledge of Shell, Terraform, YAML, or Go, with willingness to build proficiency across the rest.
  • Cloud Infrastructure: Some experience with cloud environments; basic exposure to AWS core services or Azure equivalents; familiarity with networking (VPC/VNet) is a plus.
  • Infrastructure as Code: Basic familiarity with Terraform or similar IaC tools.
  • Distributed Systems: Foundational understanding of distributed datastores, caching, or event streaming (e.g., Kafka).
  • Systems Mindset: Strong CS fundamentals and data structures; eagerness to learn self-healing cloud architectures.

Skills

Required:KubernetesTerraformCI/CD pipelinesShell/YAML/Go/Terraform
Nice to have:AWS / Azure basics

Benefits

  • Competitive pay
  • Generous time off
  • Parental and wellness leave
  • Healthcare
  • Retirement savings program
Last updated Aug 13, 2026. Interested? Apply on the company site.

About Twilio

Twilio platform for communications and programmable APIs across messaging, voice, video, and AI-enabled workflows.

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