Agent Product Manager
About the role
End-to-end AI agents for property claims, from loss report to estimate
Responsibilities
- Own agent builds zero to one: scope, design, configure, test, launch, iterate in production
- Embed with customer operations teams, sit with their dispatchers and estimators, map how a claim moves through their business and translate that into agent behavior
- Build integrations and tooling yourself. Write the scripts, the prompt chains, the routing logic, the fallbacks.
- Run go-lives against hard dates with named executives watching
- Turn every manual step you take once into playbook, tooling or product so the next customer never repeats it
- Feed what you learn in the field straight into the platform roadmap with our CTO
Qualifications
- You can code, design and build products. Python or TypeScript, APIs, webhooks, reading someone else's data model and making it behave
- You are a power user of AI tools, and you use them to move at a pace that unsettles people
- Evidence of hustle we can verify: something you built, a company you started, a deployment you saved, a customer who would take your call at midnight
- Comfortable in ambiguity, with executives and with dispatchers, in the same afternoon
- Low ego. The claim getting handled is the win
Skills
About Cozmo AI
Multimodal AI Employees That See, Speak, Think and Do for Enterprises
Cozmo AI is building the platform for regulated enterprises to deploy their own AI employees. Cozmo is a system of work for complex enterprise operations. Companies use Cozmo to build and deploy AI employees, which are a collection of agents that own workflows end to end. They talk to customers, read documents, interpret videos, apply company policies and update systems like Guidewire, Temenos and Salesforce, pulling humans into the loop only when real judgment or escalation is needed. Every decision the AI employee makes is logged, including its reasoning and policy reference, providing a complete audit trail for compliance and operations without additional manual effort. This is managed by our proprietary Agent Protocol Engine (APE), the control layer that keeps shared context, enforces policy and ensures every step is tracked for regulated industries. Cozmo is live with 10+ enterprises, including Fortune Global 500s, like Nestlé, and has already handled over 1M production calls and 10M interactions; cutting costs by up to 70% and turning roughly 1 in 13 conversations into revenue.
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