Lead Machine Learning Scientist, Business Banking
About the role
Lead ML Scientist in Monzo's Business Banking team, responsible for building and deploying ML and GenAI capabilities to power intelligent, data-driven experiences for SMEs and business customers.
Responsibilities
- Be one of the first ML Scientists in Business Banking, bringing leadership through ambiguity by adding structure and direction to our ML capabilities while staying agile and building momentum.
- Develop and deploy advanced ML models on our cloud-native data platform to serve hundreds of thousands of business customers.
- Partner with Product, data science and other stakeholders to identify the highest-impact opportunities, size impact, and define success metrics.
- Decide when to use ML, GenAI, or simpler approaches and be clear on trade-offs.
- Design robust evaluation and monitoring so we can ship responsibly and measure impact in production.
- Lead the design and implementation of batch and near-real-time models (e.g. LLM-powered experiences, predictive models, time-series forecasting).
- Collaborate closely with MLOps and Backend Engineering to operationalise models end-to-end and raise the bar on ML lifecycle rigor.
- Set technical standards, mentor others, and support experimentation and iteration.
Qualifications
- A multiple year track record of excellence leading the development and deployment of advanced Machine Learning models to tackle real business problems, preferably in a fast-moving tech company.
- Experience developing and shipping state-of-the-art ML models to production and delivering business impact.
- You speak Python fluently and have extensive, hands-on experience with scikit-learn. Comfortable using SQL; keen to learn Go.
- Ability to work in a team that deals with ambiguity and help stakeholders resolve it.
- Product mindset focused on customer outcomes and data-informed decisions.
- Interest in fast-moving ML/AI developments and ability to communicate concepts to non-experts.
- Adaptable, curious, and eager to learn new technologies and ideas.
- Willingness to help evolve Business Banking into AI/ML-enabled product capability.
- Ability to collaborate with Product, Engineering, Design, Research and Data teams to shape product strategy and trade-offs.
- Thoughtful about responsible ML/AI, especially in financial products where trust and transparency matter.
Skills
Benefits
- Relocation assistance to the UK
- Visa sponsorship
- Flexible working hours
- Learning budget of £1,000 per year for training courses and conferences
- Part-time arrangements available where possible
- And other benefits listed on the careers page
About Monzo Bank
A bank as smart as your phone.
YC has written a good overview of our business on their blog: https://blog.ycombinator.com/monzo-makes-money-work-for-everyone/ Our mission is to make money work for everyone. We are the UK's leading digital bank for individuals and businesses, reinventing the traditional banking industry one customer at a time. We're relentlessly mission driven and always put our customers first - from what products we chose to launch next to our transparency and use of simple language. With a Net Promoter Score of 70+, it shows. From our founding in 2015, we now have over 7 million customers in the UK (13% of UK adults) and are building out our team in the US. We've seen incredible organic growth, acquiring 150,000 customers / month in 2022, with 80% of this coming from word of mouth. Our weekly active user rate is ~60% and ~40% of our active users use us as their Main Bank account, showing that we are a product that is embedded in our users' daily lives. We've grown to ~2,450 staff (~400 of which make up the product/tech team), and are backed by YC, Stripe, Tencent, Mike Moritz, and others. Internally, we encourage an open, collaborative, and inclusive working environment - we were voted the #1 startup where people in the UK want to work for the second year running in 2022. We contribute to open source software, and we continually engage with our wonderful community. We're hiring talented, creative problem-solvers to help us build the bank of the future. Join us!
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