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Senior Project Manager (TELCO)

Apply Digital· Project Management
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Hybrid (Santiago, Chile / Mexico City)Full-Time PermanentPosted 2mo ago

About the role

Senior Project Manager embedded in a large-scale telecommunications engagement, leading cross-functional delivery and governance for a fast-paced digital transformation program in the Mexican telco market.

Responsibilities

  • Program Leadership & Governance: Develop, define, and lead oversight and governance mechanisms for software and digital delivery workstreams across the engagement, covering the end-to-end software development lifecycle from planning and discovery through development, testing, release, and deployment
  • Build and maintain program plans, schedules, RAIDD logs, and performance reports aligned with client priorities and software delivery milestones
  • Manage complex, competing priorities with structured thinking and a high degree of creativity
  • Apply agile and lean methodologies to ensure successful management and transparent reporting of initiatives within software development and digital product delivery environments
  • Team Management & Execution: Lead cross-functional delivery teams (design, engineering, QA, product), establishing clear strategies and milestone plans across the software development lifecycle
  • Drive priorities and task assignments aligned with overall program objectives
  • Navigate teams through technical and organizational challenges, applying proven PM principles
  • Partner closely with software engineering teams to translate business and client requirements into well-scoped, executable delivery plans — including sprint planning, backlog refinement, dependency management, release coordination, and deployment readiness
  • Client & Stakeholder Management: Act as a primary delivery contact for client stakeholders at all levels, including senior executives
  • Partner with client account managers to understand business needs and translate them into actionable delivery plans for digital products and software initiatives
  • Proactively surface risks, dependencies, and blockers before they impact delivery
  • Ensure client expectations are consistently met and exceeded throughout the engagement
  • Process & Quality Assurance: Establish and maintain project management processes across all workstreams within digital and software delivery environments
  • Develop resolution plans when delivery challenges arise, escalating appropriately and swiftly
  • Ensure deliverables meet scope, quality, and timeline expectations before handoff or release , with appropriate consideration for software testing, release, and deployment processes

Qualifications

  • 7–10+ years of experience in project or program management, with at least 3 years in the telco industry managing or coordinating software development teams and digital/software delivery projects in a hands-on delivery capacity
  • Full professional fluency in Spanish and English (written and verbal) — required
  • Proven track record delivering digital projects in the telco sector, ideally in Mexico or LATAM
  • Strong command of project management tools: Jira/Confluence, Google Workspace, Notion, Smartsheet
  • Demonstrated experience with agile and lean delivery methodologies applied within software development contexts, including sprint-based delivery, backlog management, dependency management, release management, and awareness of CI/CD practices
  • Proven track record managing programs involving digital transformation, business process optimization, or organizational change
  • Excellent communication and facilitation skills — able to translate complexity for both technical and executive audiences
  • Strong client-facing skills and experience managing expectations in fast-paced, ambiguous environments
  • Ability to manage multiple workstreams and resources simultaneously without sacrificing quality

Skills

Required:Project managementSpanishEnglish

Benefits

  • Agentic Delivery: Our people work in a modern way to deliver client outcomes. Broaden your skills on a range of engagements with international brands that have a global impact.
  • An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
  • AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship, with a specific focus on Agentic AI expertise and the critical human skills required for the future of work.
  • Generous vacation policy: Work-life balance is key to our team’s success, so we offer ample time away from work to promote overall well-being.
  • Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.
Last updated Oct 21, 2026. Interested? Apply on the company site.
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