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Senior Project Manager

Apply Digital· Project Management
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Hybrid (Latin America (prefer Latin America / PT or ET time alignment))Full-Time PermanentPosted 2w ago

About the role

Senior Project Manager at APPLY, hybrid/remote-friendly role in Latin America, combining Agile project management with capacity planning, multi-team coordination, and client-facing delivery leadership.

Responsibilities

  • Own capacity and resource allocation tracking across Managed Services squads, maintaining an accurate and up-to-date view of team availability, utilisation, and workload balance and forward-looking capacity forecasts to anticipate demand across the client portfolio.
  • Monitor hours consumption against retainer allocations on a regular cadence, surfacing discrepancies, overruns, or underutilisation early and escalating as appropriate.
  • Proactively identify and flag delivery risks — timeline slippage, team bottlenecks, scope creep, dependency blockers — before they escalate, and coordinate resolution/mitigation plan with squad leads and tech leads.
  • Manage squad-level delivery processes: maintain backlogs, track sprint progress, coordinate ceremonies (planning, retrospectives, demos), and ensure delivery cadences are followed consistently.
  • Partner with the London-based Senior PM to ensure seamless handoff and alignment between client-facing commitments and internal execution capacity.
  • Support the Director of Managed Services with operational reporting, including utilisation metrics, team health signals, and portfolio-level status updates.
  • Maintain documentation hygiene across tools (Jira, Notion, Tempo, etc.), ensuring project data is reliable and accessible for the wider team.
  • Contribute to the ongoing improvement of MgS operational processes, templates, and tooling as the practice scales.
  • Coordinate onboarding logistics for new clients or new squad members, ensuring teams have what they need to start well.

Qualifications

  • 4–6+ years of experience in project management, delivery management, or operations roles within a digital agency, consultancy, or software delivery environment.
  • Proven ability to manage multiple concurrent workstreams or client accounts with strong attention to detail and organisational discipline.
  • Hands-on experience with resource or capacity management — tracking team utilisation, managing allocations, and producing operational reports.
  • Solid understanding of Agile delivery methodologies (Scrum, Kanban) and experience running or supporting sprint ceremonies.
  • Proficiency with project management and delivery tooling, particularly Jira, Confluence, and Notion. Experience with time-tracking tools (e.g. Tempo) is a strong asset.
  • Comfortable working with data: able to read hours reports, identify trends, and present clear summaries to stakeholders without requiring heavy data analysis support.
  • Strong written and verbal communication skills in English; ability to communicate clearly across time zones in async-first environments.
  • Experience working with or within a managed services, retainer-based, or continuous delivery model is a strong advantage.
  • Thrives in a support-oriented role and measures success through team outcomes rather than individual recognition.
  • A proactive, ownership-driven mindset: you flag problems before they become crises, and you follow through.

Skills

Required:Capacity managementAgile methodologies (Scrum, Kanban)Jira, Confluence, Notion

Benefits

  • Agentic Delivery: Our people work in a modern way to deliver client outcomes.
  • An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
  • AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship, with a focus on Agentic AI expertise and essential human skills.
  • Generous vacation policy: Ample time away from work to promote overall well-being.
  • Flexible work arrangements: Remote, in-office, or hybrid work options.
Last updated Oct 21, 2026. Interested? Apply on the company site.
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