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Technical Account Manager

LiteLLM
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Hybrid (San Francisco, United States)$150k - $220kFull-timePosted 2mo ago

About the role

LiteLLM is seeking a Technical Account Manager to own customer success for their developer-focused, OSS AI gateway platform. The role is customer-facing, focuses on working with key accounts, driving adoption, preventing churn, and feeding product feedback to roadmap discussions.

Responsibilities

  • Own the 30 most important accounts at LiteLLM, and drive them to success
  • Serve as the technical point of contact for these accounts - in charge of making sure their issues are done, communicating regularly with the customer.
  • Prevent churn-risk by proactively identifying risk, improving and driving usage, and ensuring customers are renewal-ready.
  • Drive product roadmap, by surfacing larger technical gaps/opportunities to the product team.

Qualifications

  • Technical depth and real familiarity with the LiteLLM product surface
  • Obsessed with customers and making them successful with the product
  • Obsessed with solving root causes rather than patching over problems
  • Excellent customer-facing communication (clear writing, calm execution) + high responsiveness (Slack-first)
  • High autonomy (you figure out your own backlog and priorities, based on customer problems)
  • A strong bias toward understanding problems deeply

Benefits

  • Competitive salary
  • health, dental, and vision benefits
  • 401k plan with 3.5% match
Last updated Sep 23, 2026. Interested? Apply on the company site.
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About LiteLLM

Call every LLM API like it's OpenAI [100+ LLMs]

LiteLLM is an open-source LLM Gateway with 18K+ stars on GitHub and trusted by companies like Rocket Money, Samsara, Lemonade, and Adobe. LiteLLM provides an open source Python SDK and Python FastAPI Server that allows calling 100+ LLM APIs (Bedrock, Azure, OpenAI, VertexAI, Cohere, Anthropic) in the OpenAI format We have raised a $1.6M seed round from Y Combinator, Gravity Fund and Pioneer Fund

aiopsartificial-intelligencedeveloper-toolsgenerative-aiopen-source
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