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Channel Sales Enablement Manager

Block· 20213 S&M - Sales - Square Outside
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Hybrid (Melbourne), Hybrid (Sydney)Full-timePosted 2mo ago

About the role

Enablement lead for Australia (and influence for Japan) within Square's APAC indirect sales channel. Own onboarding, certification, training, coaching, and measurement; build and run the enablement program for Australia with a global framework, and adapt for Japan.

Responsibilities

  • Own IC and Reseller onboarding & enablement strategy for the market: the programme, the content, the ramp path, and the activation numbers that come out of it
  • Lead the Regional Sales Manager (RSM) and Partner Manager Training & Certification programme — every manager properly trained, certified, and kept current
  • Own a structured training calendar tied to commercial priorities: onboarding, product launches, regulatory change, and the capability gaps costing us revenue today
  • Own the enablement content library (in collaboration with marketing) — sales playbooks, value selling framework, competitive insights, pricing and positioning guidance, process documentation — and make sure sellers actually use it
  • Be the single point of accountability for enablement in this market — the person Sales leadership comes to, and the person who says no when something won’t move the numbers
  • Bring Japan's requirements into what you build for Australia early, so the second market isn’t a retrofit
  • Support RSMs in activating new ICs faster, with reporting and tracking that spots performance issues early enough to act on them
  • Use performance data to identify your lowest and highest performers, and prioritise coaching where it moves the numbers most
  • Coach Channel Sales Managers directly, and run leadership programmes that improve their team's output
  • Give managers practical tools to run team meetings, workshops and 1:1s that translate into better team results
  • Partner with Channel Sales Leadership to embed enablement into everyday workflows so it shows up in the numbers, not just in a training log
  • Track and report on the commercial impact of everything you own — conversion, activation, ramp time, retention
  • Align readiness plans with Product and Marketing so sellers are fully productive from day one of a launch
  • Feed what works in APAC back into the global enablement model
  • Be accountable for the connection between enablement and channel sales performance — measured on results, not activity

Qualifications

  • 5+ years in sales enablement, sales coaching, sales training or similar — ideally in a high-growth or channel-driven environment, with a track record of moving performance metrics
  • Experience owning enablement for a market or business unit, with defined priorities and outcomes
  • Real field coaching experience with measurable impact on conversion, deal size, ramp time, or retention
  • Builder mindset with a commercial edge — created structure and programmes from scratch, evaluated by results
  • Strong content design and facilitation skills with user-adopted training and performance data
  • Ability to simplify complex information into clear frameworks and messaging for sellers
  • Strong stakeholder management across Sales, Product and Marketing; comfortable with senior leaders
  • Genuine analytical mindset; proficient in performance data analysis and proving impact
  • Comfort across cultures; know when to standardise vs market-specific approaches
  • Business-level Japanese an advantage
  • Willingness to travel regularly within Australia and periodically to Japan
  • Nice to have: fintech/payments or POS experience; familiarity with Australian SME sales cycles; experience with reseller/distributor/independent channel models

Skills

Required:Sales enablement strategyCoaching and field developmentContent design and facilitationData-driven decision makingStakeholder management

Benefits

  • Remote work
  • medical insurance
  • flexible time off
  • retirement savings plans
  • modern family planning
  • other benefits described by Block
Last updated Aug 12, 2026. Interested? Apply on the company site.
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About Block

Block builds technology to increase access to the global economy.

Made up of Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto, Block, Inc. builds technology to increase access to the global economy.

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